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About the Role
The Specialist, Talent - Benefits plays a vital role in delivering a supportive and comprehensive total rewards experience for Uncommon Schools staff members. By ensuring the smooth day-to-day administration of employee benefits programs, this role directly supports the well-being of the educators and staff dedicated to fulfilling our mission. The Specialist serves as the primary point of contact for benefits inquiries, ensuring staff receive accurate, timely, and empathetic guidance throughout their employment journey. This role, working closely with internal teams and external vendors, manages benefits operations, open enrollment, and ongoing compliance. Ultimately, the Specialist helps foster an environment in which staff feel valued and supported, enabling them to focus on driving exceptional student outcomes.
Responsibilities
- Administer day-to-day operations for health, dental, vision, life, disability, and retirement plans.
- Process employee enrollments, terminations, status changes, and qualifying life events in the HR Information System (HRIS).
- Conduct regular audits of vendor billing statements to ensure accuracy, resolve discrepancies, and process invoices for payment.
- Serve as the main point of contact for staff inquiries regarding benefits coverage, eligibility, claims, and enrollment processes.
- Provide clear, empathetic, and timely communication to resolve complex benefits issues and elevate the overall employee experience.
- Collaborate with payroll and talent teams to ensure accurate premium deductions, benefits setup, and seamless onboarding/offboarding workflows.
- Partner with third-party vendors and brokers to resolve escalated claims issues and maintain high service delivery standards.
- Support the planning and execution of the annual open enrollment process, including communications, system configuration, and vendor setup.
- Maintain accurate employee benefits records, documentation, and reporting within HR systems to support data integrity.
- Identify opportunities to streamline administrative workflows and improve benefits operational efficiencies.
- Draft and update benefits communications, guides, and educational materials to help staff make informed decisions.
- Ensure benefits programs comply with federal, state, and local regulations, including ERISA, ACA, FMLA, and COBRA.
- Prepare data submissions for annual compliance reporting, audits, and mandatory filings.
- Monitor regulatory updates to help keep organizational policies and plan documentation current.
Requirements
- 3–4 years of relevant experience in benefits administration, human resources, or total rewards.
- Strong knowledge of health and welfare benefits administration, retirement plans, and leaves of absence management.
- Familiarity with federal, state, and local labor laws and regulations related to employee benefits (e.g., ACA, FMLA, COBRA, ERISA).
- Proficiency with HRIS platforms and spreadsheet tools for data tracking, auditing, and reporting.
- Strong written and verbal communication skills with a customer-service orientation.
- Experience using human resources management systems (HRMS) or specialized benefits administration platforms.
- Prior experience working in a multi-site or mission-driven organization.
- Certified Employee Benefits Specialist (CEBS) or related HR credential.
Skills
- Benefits Administration
- Human Resources
- Total Rewards
- HRIS
- Spreadsheet tools
- Data tracking
- Auditing
- Reporting
- Written communication
- Verbal communication
- Customer-service
- HRMS
- Benefits administration platforms
Location
- Central Office in downtown Manhattan (100 Church Street)
- NYC or Newark region
Work Type
- In-person
- Hybrid
Experience Level
- 3-4 years of relevant experience
Education Level
- Certified Employee Benefits Specialist (CEBS) or related HR credential
Salary/Compensations
- $78,800 - $92,700
Benefits
- 19 days of paid time off
- 3 weeks of paid Winter and Summer org-wide holidays
- Comprehensive Health, Dental, and Vision insurance plans
- 403(b) retirement savings program + employer match
- Paid leave of absence options (parental, medical, disability, etc.)
- Mental health and counseling support + wellness benefits
- Pre-tax flexible spending, dependent care, and health savings accounts
About the Company
- Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities.
- Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond.
- Our students consistently exceed national benchmarks, reflecting our dedication to their success.
- We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership.
- Join us to work hard, do good, and make a lasting difference!
- Our people are what make us Uncommon.
- We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families.
- Our compensation philosophy values equity & fairness and attracting & retaining top talent.
- At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive.
- We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color.
- Our organization values respect and open dialogue on important topics that shape our school culture.
Equal Opportunity
- As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions.
- If you would like to request an accommodation, please email [email protected].