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About the Role
Project HOPE (Hepatitis C and Overdose Prevention Empowerment) provides low-barrier and accessible hepatitis C treatment and navigation in high impact settings. This program utilizes incentivization for picking up stored medication in a timely manner. The Program Specialist will work across various SFCHC sites to deliver HCV, HIV, and overdose education and treatment services, and assist the Community Engagement team with its various projects and programming.
Responsibilities
- Work collaboratively with direct supervisor and clinical team to ensure program activities are implemented and completed successfully.
- Conduct city-wide outreach to engage and assess individuals at risk for Hep C, HIV, and accidental overdose, providing health education and linkage support.
- Develop and facilitate support groups for clients to address risks for HIV, Hep C, and accidental overdose, and monitor client progress.
- Coordinate with SFCHC Wellness Clinic providers to support clients living with Hep C with linkage and follow-up support, providing outreach and navigation assistance for treatment adherence and engagement.
- Become certified as a HIV and Hep C Test Counselor through SFDPH and provide as-needed rapid testing and counseling.
- Work collaboratively with direct supervisor, Community Engagement department management and staff, and community partners to ensure high quality service delivery.
- Provide high quality customer service to guests, clients, and patients accessing SFCHC programming and care.
- Support guests, clients, and patients with linkage and navigation support to other SFCHC programming as requested.
- Coordinate supportive programming for the Community Living Room and SFCHC’s Wellness Clinic, maintaining a calendar of activities, facilitating presentations, and ensuring space availability.
- Ensure supplies and materials needed for activities and events are ordered ahead of time and available for use.
- Create and distribute media including promotional flyers, educational presentations, and educational pamphlets.
- Act as an ambassador of the organization and represent the agency's work to the community at events.
- Complete timely documentation of assignments and any other required documentation.
- Function in a supportive role for the various programs and projects of the Community Engagement team.
- Participate in case conferences, staff meetings, in-service trainings, and supervisions.
- Perform other duties and tasks as assigned.
Requirements
- Ability to sit, stand, and walk frequently (this position requires community outreach).
- At least one year of experience providing counseling, advocacy, education, service coordination, and/or outreach work to disenfranchised communities, including people living with Hep C, HIV/AIDS, transgender and gender non-conforming identified individuals, and people experiencing homelessness and housing instability.
- Knowledge of HIV/AIDS, STIs, substance use, mental health, and social services.
- Knowledge of harm reduction philosophy, client centered counseling, and motivational interviewing techniques.
- Must be adaptive, flexible, and a team player.
- Strong verbal and written proficiency in English.
- Ability to work weekends and evenings occasionally.
- Ability to maintain HIPAA compliance, confidentiality, and privacy of people, documents, data, and communications.
- Up-to-date with vaccinations, especially the latest COVID-19 and flu vaccines.
- Proof of TB clearance (issued within the past 12 months).
Skills
- Bilingual language skills preferred.
Location
- San Francisco, CA
Work Type
- Full-time
Experience Level
- At least one year of experience
Benefits
- Competitive compensation
- Comprehensive health, vision, and dental insurance
- Company sponsored life, and long-term disability insurance
- Generous paid time off including paid holidays
- Company-sponsored retirement plan
- Opportunities for professional growth and development
About the Company
- San Francisco Community Health Center (formerly known as API Wellness Center) is a federally qualified health center that provides culturally competent, high quality medical care, health services, education, and outreach.
- We transform lives by advancing health, wellness and equality.
- We strengthen the well-being and lead under-served communities of all races, ethnicities, gender identities, sexual orientations, and immigration statuses, toward justice and health.
- Founded in 1987 as an all-volunteer, community-based response to the AIDS crisis in communities of color, we are an anchor-organization for San Francisco’s Tenderloin neighborhood, and we also lead regional, statewide, and national programming.
- We believe everyone deserves to be healthy and have access to the highest quality health care.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We are committed to creating an inclusive work environment and consider all qualified applicants for employment without regard to these factors.