Director of Risk Management
Cross Creek Hospital Together with Ascension Seton · Austin, TX, US
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About the Role
Cross Creek Hospital is seeking an experienced and strategic Risk Director to lead facility risk management efforts, ensure a safe environment, and oversee the implementation of a comprehensive risk management program. This role involves collaborating with departments to assess and mitigate risks, promoting a culture of safety, leading incident investigations, managing regulatory compliance, and developing proactive strategies to prevent harm and liabilities.
Responsibilities
- Plan, organize, direct, and oversee all aspects of risk management activities.
- Promote a safe environment for the protection of patients, clients, employees, and visitors.
- Ensure compliance with laws, regulations, and regulatory agencies.
- Identify risks that could potentially result in harm to patients, staff, or visitors, or lead to litigation, negative media, or various forms of loss.
- Implement a robust risk management program throughout the facility.
- Collaborate and consult with the corporate risk management department.
- Lead investigations and analyze actual and potential risks in the facility.
- Collaborate with the Legal team to assess liability and probability of legal action for potential notification.
- Implement, educate, and encourage incident reporting per policy throughout the facility.
- Develop and implement infrastructures and systems that support patient safety.
- Promote a culture of safety by encouraging incident reporting.
- Collaborate with employees to streamline the incident reporting process, making it more effective and efficient.
- Collaborate with facility leadership and all departments to monitor and promote compliance with the organization's policies, procedures, state and federal laws, and regulatory agencies.
- Identify high-risk areas that could cause harm to persons receiving services, visitors, and employees.
- Provide staff development and training related to identifying, reporting, mitigating, and minimizing risk.
- Collaborate with Patient Advocate to review complaints and grievances to identify potential exposures.
- Coordinate with facility leadership to establish and implement a Safe Catch Program.
- Collaborate with QAPI disciplines to complete a Root Cause Analysis for specified events.
- Establish and lead a Safety Committee that identifies and develops measurable safety initiatives based on facility data that improve the safety culture.
- Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development, and compliance initiatives.
- Perform other functions and tasks as assigned.
Requirements
- Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field required.
- Two or more years’ experience in a risk management position required.
- Experience with CARF, DEA, Joint Commission, or CMS surveys, as required by service line(s) supported.
Skills
- Risk management
- Patient safety
- Incident reporting
- Compliance
- Staff development
- Training
- Performance improvement
- Policy/procedure development
Location
- Walnut Creek area of north Austin
Work Type
- Full-time
Experience Level
- Two or more years’ experience in a risk management position
- One or more years of supervisory experience preferred
Education Level
- Bachelor's degree in a clinical healthcare, risk management, business, finance, or a related field
- Master's degree in health information management, nursing, or related field preferred
Benefits
- Medical, Dental, and Vision Insurance coverage
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Company-paid Basic Life & AD&D insurance
- Disability benefits
- 401(k) Retirement Plan with a company match
- Employee Assistance Program (EAP) and Employee Discount Program
- Paid Holidays
- Paid Time Off (PTO)
- Tuition Reimbursement opportunities
About the Company
- Cross Creek Hospital is a respected provider of mental health services for adolescents, adults, and seniors of all genders.
- Our hospital serves individuals who are struggling with depression, bipolar disorder, posttraumatic stress disorder (PTSD), and other mental health concerns.
- We also treat individuals who have a primary mental health diagnosis and a co-occurring substance use disorder.
- Our inpatient options include age-appropriate programs for adults, and seniors.
- At the outpatient level, we offer separate programs for adolescents and adults.
Equal Opportunity
- We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.