Director, Pipeline Safety Management & Quality Assurance
Eversource Energy · Berlin, CT, US
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About the Role
This position provides compliance, technical, and risk management support to mitigate risks across the Gas Business Unit. It partners with project teams, subject matter experts, and other departments to develop and implement programs supporting Pipeline Safety Management Systems (PSMS), Quality Assurance/Quality Control (QA/QC), and Process Safety initiatives. The role supports operations across Connecticut and Massachusetts, providing strategic and operational leadership for these programs and directing a team.
Responsibilities
- Lead implementation of the Pipeline Safety Management System (API RP 1173) across the Gas Business.
- Develop and execute risk-based assurance programs, including audits, inspections, and analyses, to assess the effectiveness of compliance and risk mitigation efforts.
- Conduct gap analyses and oversee mitigation plans to drive continuous improvement and strengthen organizational resilience.
- Monitor operational and compliance trends and implement corrective and preventive actions to reduce risk.
- Support senior leadership in identifying potential risk areas, developing mitigation strategies, and ensuring effective implementation of risk reduction initiatives.
- Maintain knowledge of industry best practices, emerging trends, and regulatory and legislative developments impacting pipeline safety, compliance, and risk management, and implement necessary changes within the organization.
- Oversee quality control functions, including field inspections, audits, re-digs, post-construction reviews, and compliance monitoring activities.
- Ensure adherence to operating procedures, construction standards, and regulatory requirements through effective quality assurance programs.
- Identify systemic issues, evaluate root causes, and recommend corrective actions, process improvements, and training opportunities to enhance operational performance.
- Develop, implement, and monitor process safety metrics and performance indicators.
- Lead incident investigations, hazard analyses, risk assessments, and corrective action planning.
- Coordinate Safety Excellence Team (SET) initiatives and support human performance improvement programs.
- Monitor industry events, trends, and lessons learned and integrate applicable improvements into Gas operations.
- Build, develop, and lead a high-performing team, including Program Manager, PSMS; QA/QC Supervisor; Process Safety Lead.
- Partner with cross-functional teams, including Safety, Engineering, Operations, and other business partners, to drive continuous improvement and advance a zero-incident culture.
- Lead committees and meetings focused on compliance, pipeline safety, and risk management, both internally and externally.
- Represent the company in industry organizations and forums, including the American Gas Association (AGA) and Northeast Gas Association (NGA).
- Communicate key performance metrics, risks, compliance matters, and strategic initiatives to senior leadership.
- Ensure safe work practices are followed and that the environment is fully protected in accordance with company policies, regulatory requirements, and industry standards.
- Communicate effectively, both verbally and in writing, with employees, contractors, regulators, industry organizations, and other stakeholders to support business objectives and compliance efforts.
- Must be available to work emergency storm assignment as required.
- Must be available to travel between MA/CT/NH as necessary.
- Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
Requirements
- Ability to provide both strategic insight and perform detail-based analysis.
- Excellent written and verbal communication skills.
- Ability to communicate and interact effectively with employees, contractors, customers, municipal officials, business organizations, environmental groups, and community-based organizations.
- Understanding of Federal and state (CT and MA) compliance requirements.
- Minimum of twelve years’ utility or related industry experience.
- Experience in Project Management and/or Compliance and Risk Management preferred.
- A valid driver license is required.
- Work includes analyzing, planning, organizing, evaluating and documenting.
- This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
Skills
- Pipeline Safety Management
- Quality Assurance
- Quality Control
- Process Safety
- Risk Management
- Compliance
- Audits
- Inspections
- Data Analysis
- Communication
- Leadership
- Team Development
- Project Management
Location
- Connecticut
- Massachusetts
Work Type
- Regular
- Full-time
Experience Level
- Director
- Minimum of twelve years’ utility or related industry experience
Education Level
- Bachelor’s degree in engineering, Business Management or Administration, Accounting/Finance, or related degree
Salary/Compensations
- $181,800.00-$202,000.00
Benefits
- Competitive total rewards program
- Overview of benefits programs available on careers site
- Salary is commensurate with your experience
- Eligible for a potential incentive
About the Company
- Eversource Energy is a major energy delivery company.
Equal Opportunity
- Eversource Energy is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
- VEVRRA Federal Contractor