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About the Role
We are hiring for an Inside Sales Representative to support our Semiconductor unit. This role involves managing customer relationships, maximizing margins, gaining market share, and driving value-added solutions.
Responsibilities
- Manage the overall account relationship by providing strategic service and support to an assigned customer base.
- Maximize margins, gain market share, and drive value-added solution selling.
- Work with internal and external resources to provide customer service, facilitate quoting, fulfill demand, ensure on-time delivery, provide engineering support, and troubleshoot customer problems.
- Function as a key liaison between suppliers, supplier reps, and customers to build and establish long-term business partnerships.
- Develop and manage customer strategy in assigned account territory for Sales Excellence.
- Sell and drive Solutions Selling within the approved account level strategy, utilizing knowledge of the competitive landscape.
- Perform ongoing Sales Support activities for the Order to Invoice process.
- Own the customer interface for backend Quality processes, including corrective actions and Field Quality Reports.
- Own and maintain Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs.
- Own the customer interface for credit and financial information, and coordinate support functions.
- Set strategy for the quote process, coordinate resources, and process customer quotations.
- Validate EOL and item class changes (NCNR).
- Negotiate pricing and Quote markup, and notify customers of price increases.
Requirements
- Has a high level of discretion to vary from established procedures.
- Works under broad supervision.
- Solves some complex problems.
- Has substantial work experience involving complex concepts and procedures in theories/concepts in own function.
Location
- US-NY-New York (Remote Employees)
Work Type
- Fully Remote
- Full time
Experience Level
- 3+ years of related experience
Education Level
- 4-year degree
Salary/Compensations
- $26.10 - $31.90
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
About the Company
- Arrow is an equal opportunity employer.
Equal Opportunity
- All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)