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About the Role
This critical role involves driving established routes to collect donated clothing and household items from customers' homes and donation bins, and delivering them to Corporate Partners and storage facilities. You will promote the mission of the National Diabetes Trust and ensure safe and responsible vehicle operation.
Responsibilities
- Understand and promote the mission of the National Diabetes Trust.
- Operate vehicles in compliance with laws and regulations, safely and responsibly.
- Conduct pre and post trip inspections.
- Complete and submit appropriate paperwork daily.
- Complete and submit Hours-of-Service Logs and associated paperwork daily.
- Carry proof of valid driver’s license, registration, and inspection documentation.
- Check in with dispatch at the beginning, mid-day, and end of scheduled route.
- Provide an appropriate message card to each donor.
- Complete and log all assigned pickups.
- Unload merchandise as instructed.
- Return all equipment to the office at the end of each day.
- Report route discrepancies with dispatch.
- Ensure only authorized personnel ride inside the truck.
- Participate in all required driving related NDT education, initiatives, directives, and procedures.
- Perform additional duties as required for effective Operations function.
Requirements
- Grade 12 Education or equivalent experience.
- Ability to read maps.
- Ability to handle 10-50 lbs. loads.
- Ability to drive a 3-Ton (16 foot) straight truck.
- Strong organizational skills.
- Ability to map routes for efficient pickup.
- Ability to project a positive business-like image to the public.
- Ability to communicate effectively with a wide variety of people.
- Ability to provide calm assistance to upset clients.
- Ability to maintain a public relations attitude during stressful situations.
- Ability to understand and follow written or verbal instructions.
- Good command of the English language.
- Superior customer service skills.
- Must have Full Class 5 and / or G license or higher.
- Must have a minimum of 5 years actual driving experience at the specified license level (2 years with professional commercial vehicle training).
- Must have a clean driver abstract, less than 21 days old, with no violations or accidents within the last 3 years.
- Must be legally eligible to work in Canada.
- Must have a valid work permit or study permit if applicable.
Skills
- Organizational skills
- Route mapping
- Public relations
- Effective communication
- Customer service
Location
- Canada
Work Type
- Part Time
- Full-time
Experience Level
- 5 years driving experience (2 years with commercial training)
Education Level
- Grade 12 or equivalent
Salary/Compensations
- $750 signing bonus
- Hourly Wage: 19
Benefits
- Monthly bonus for Top Drivers program
- Registered Pension Plan (100% Employer-paid) upon meeting eligibility criteria
- Corporate discounts through Perkopolis, Value Village and GoodLife Fitness
About the Company
- The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service.
- With over 5,000 donation bins and an active home pick-up service across Canada (excluding Quebec), we collect unwanted gently used clothing and household items to fund Diabetes Canada.
- The program diverts over 100 million pounds of clothing and household items from landfills annually.
- We operate nationally with 2,500 communities, 28 operations, and 100 trucks.
- Join a team making a difference for charitable programs and the environment.
Equal Opportunity
- At National Diabetes Trust, we are guided by our values of Accountability, Teamwork, Integrity, and Respect.
- We believe in the importance of Diversity, Equity and Inclusion (DEI).
- We are committed to bringing people together in a respectful, inclusive and supportive environment, no matter their age, gender, identity, race, ethnicity, religion, income, sexual orientation, or where they live.
- In July of 2020, we signed the BlackNorth Initiative CEO pledge and will hold ourselves accountable in meeting those commitments.
- NDT welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities.
- We value a diverse workforce that reflects the communities we serve.
- We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.