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About the Role
As a Casual Night Manager at Conrad London St. James, you’re not just overseeing overnight hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
- Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
- Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
- Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
- Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Location
- London
Work Type
- Casual
- Overnight
Salary/Compensations
- Up to £17.00 per hour plus upsells
Benefits
- Flexible shifts
- Instant pay access - the ability to instantly withdraw up to 40% of earned wages
- Free meals on duty
- Generous holiday allowance – Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service.
- Mental health resources
- Crisis Concierge
About the Company
- Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalized service we offer our guests.
- The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
- Come for the job, stay for the career—and help us make every stay a little more magical.
- Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.