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About the Role
The Submission Development Representative is responsible for increasing participation across Times Higher Education's Rankings & Ratings portfolio by engaging universities that are not currently submitting, reactivating lapsed participants, and supporting institutions through the early stages of the submission process. This role is critical for strengthening THE rankings coverage, building relationships, and driving new business generation and account retention.
Responsibilities
- Identify, prioritise and engage eligible institutions that are not currently participating in THE rankings.
- Re-engage lapsed institutions and encourage renewed participation in relevant rankings submissions.
- Execute targeted outreach campaigns through email, phone, LinkedIn, virtual meetings and all available tech.
- Build relationships with stakeholders responsible for rankings, strategy and institutional performance.
- Support institutions through the submission process, proactively addressing barriers to completion, and monitor progress against deadlines, taking ownership of conversion outcomes.
- Explain rankings methodology, eligibility criteria and data requirements clearly to institutions new to submitting.
- Handle institutional data in line with THE's data protection policies (e.g. GDPR).
- Maintain an accurate pipeline of target institutions and submission activity within Salesforce.
- Capture and share institutional feedback, market intelligence and participation trends.
- Identify and refer upsell opportunities to regional commercial teams, with a clear brief so referrals can be acted on.
- Collaborate with Rankings, Data and Commercial teams to deliver a seamless participant experience.
Requirements
- Experience (typically 1–3 years) in outbound or inside sales, lead generation, SDR or institutional engagement roles.
- Comfortable working to activity and conversion targets in a high-volume outreach environment.
- Working knowledge of Salesforce and sales engagement tools.
- Excellent written communication; able to write persuasive, personalised outreach.
- Able to explain data requirements clearly to institutional research and planning offices.
- Highly organised and deadline-driven around submission cycles.
Skills
- Interest in higher education and university rankings; awareness of ranking methodologies is an advantage.
- Additional languages are valuable for priority territories.
Location
- HYBRID
Work Type
- HYBRID (1 - 2 days/week in the office)
- Full-time
Experience Level
- 1-3 years
Salary/Compensations
- £32,500
About the Company
- Times Higher Education is the data provider underpinning university excellence in every continent across the world.
- As the company behind the world’s most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally.
- Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world.
Equal Opportunity
- You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That’s why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.