Software Engineer at Fin | BE, DE | Rezi

Software Engineer at Fin

Software Engineer

Fin · BE, DE

1 weeks ago

Software Engineer

Fin · BE, DE

9 days ago
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About the Role

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.

Responsibilities

  • Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
  • Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure.
  • Ship a change to production on your first day and a feature in your first week.
  • Build using the best tools in the industry.
  • Grow your team’s capacity by mentoring other engineers and interviewing candidates.

Requirements

  • 4+ years of industry experience in a software engineering role, preferably building a SaaS product.
  • Demonstrate significant impact that your work has had on the product and/or the team.
  • Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users.
  • Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams.
  • Experience with Distributed systems.

Skills

  • Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.)

Location

  • Berlin

Work Type

  • Hybrid

Experience Level

  • 4+ years of industry experience

Benefits

  • Benefits and resources support you to find balance and be your best.
  • AI agents accelerate your impact so you can do your best.
  • Benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future.

About the Company

  • Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
  • Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.
  • Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration.
  • Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
  • Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience.
  • Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life.
  • The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
  • Ready to level up your career at the company leading workforce transformation in the agentic era?
  • Agentforce is the future of AI, and you are the future of Salesforce.
  • Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct.
  • We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London.
  • It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.
  • We have a radically open and accepting culture at Fin.
  • We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.
  • As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications.
  • Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Equal Opportunity

  • Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
  • At Salesforce, we believe in equality for all.
  • We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
  • Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
  • This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
  • It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
  • Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
  • The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
  • Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.