Counter Sales at Sid Harvey Industries | Medford, NY, US | Rezi

Counter Sales at Sid Harvey Industries

Counter Sales

Sid Harvey Industries · Medford, NY, US

1 weeks ago

Counter Sales

Sid Harvey Industries · Medford, NY, US

9 days ago
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About the Role

Sid Harvey’s, an HVAC wholesale distributor, is seeking a full-time HVAC Counter Sales professional for its Medford, New York location. This role focuses on providing excellent customer service, assisting customers with purchases, processing orders efficiently, and generating sales through up-selling and cross-selling.

Responsibilities

  • Assist customers promptly and courteously at the counter, answering questions and providing information.
  • Process customer orders efficiently and accurately.
  • Generate sales through excellent customer service, add-on sales, and up-selling.
  • Represent Sid Harvey’s in a professional and ethical manner.
  • Promote company products effectively to customers.
  • Perform data entry and retrieval on the computer system, including customer orders, branch transfers, and inventory information.
  • Follow up on customer orders and resolve any issues to the customer’s satisfaction.
  • Notify the Branch Manager of missed opportunities or out-of-stock items.
  • Answer telephones professionally, assisting customers and taking orders.
  • Provide product/job quotes as needed.
  • Demonstrate and continuously update knowledge of Sid Harvey products.
  • Communicate relevant company policies and procedures to customers.
  • Assist in maintaining the appearance of the branch.
  • Report back orders and material discrepancies.
  • Perform cycle counts accurately.
  • Perform all duties in a safe manner, following all safety rules.
  • Assist in year-end physical inventories.
  • Perform other responsibilities as directed.

Requirements

  • Regularly required to stand and walk.
  • Regularly required to carry and reach.
  • Regularly required to lift up to 25 lbs.
  • Frequently required to lift up to 50 lbs.
  • Occasionally required to lift up to 100 lbs.
  • Regularly required to talk or hear.
  • Regularly required to read and identify numbers for accurate order filling and receiving of material, payment processing, etc.
  • Required to apply sound reasoning and logic in performing daily tasks.
  • Required to be able to safely operate a forklift and/or pallet jack.
  • Must be able to pass a drug test.

Skills

  • Customer service
  • Sales
  • Up-selling
  • Add-on sales
  • Computer system data entry and retrieval
  • Order processing
  • Product knowledge
  • Communication
  • Problem-solving
  • Forklift operation
  • Pallet jack operation

Location

  • Medford, New York

Work Type

  • Full-time

Experience Level

  • Self

Benefits

  • Highly competitive wages
  • Bonus Program
  • Generous company contribution for employee and qualified spouse/dependents insurance (Medical, Dental, Vision, Life insurance, Long-term disability insurance)
  • Paid Vacation
  • Paid Holidays
  • Sick Time
  • Flex time
  • 401-K with partial company match
  • Profit Sharing
  • Free enrollment into Blue Hawk University for training and continuing education

About the Company

  • Sid Harvey’s is an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products.