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About the Role
At Pearle Vision, we believe nothing should keep patients from getting the eye care they need. We seek creative, energetic, and people-focused individuals for exciting opportunities in eye care or retail. This role attracts and retains customers by delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate/doctor satisfaction.
Responsibilities
- Drives profitable store sales by fostering a retail selling culture and using effective retail sales skills.
- Develops professional business relationships with other Associates and Doctors.
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
- Utilizes optical prescription to evaluate needs based on customer's visual requirements.
- Asks lifestyle questions to determine customer's vision needs.
- Recommends specific lenses, lens coatings, and frames to suit customer needs.
- Assists customers in selecting frames and coordinating them with optical measurements and prescriptions.
- Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance, and optical centers.
- Troubleshoots vision issues confidently and brings them to resolution for customer satisfaction.
- Aids in training new associates on frame and lens selection.
- Ensures stores are effectively merchandised and presented according to Planogram and Company standards.
- Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
- Maximizes Managed Vision Care relationships and sales opportunities.
- Assists with the timely implementation of approved Marketing programs.
- Executes marketing programs and initiatives, and adheres to company standards for signage and promotions.
Requirements
- High School Diploma or equivalent.
- State licensure or certification by a nationally-recognized opticianary association as an optician.
- Experience and results with a retail or customer service establishment.
- Ability to sell through use of sales skills and accountability for sales results.
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations.
- Ability to foster positive and results-oriented associate, doctor, and host relationships.
- Success in store merchandising and attention to detail.
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
- Experience with personal computers.
Skills
- Retail sales skills
- Customer service
- Sales
- Communication
- Merchandising
- Adaptability
Location
- Community Pearle Vision
Work Type
- Full-Time
Experience Level
- 3+ years of experience
Education Level
- High School Diploma or equivalent
- Bachelor degree or equivalent experience in retail operations
Salary/Compensations
- 27.49 - 38.31
Benefits
- Competitive bonus and/or commission plan
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
About the Company
- Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
- Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.