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About the Role
The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction.
Responsibilities
- Drives profitable store sales by fostering a retail selling culture.
- Develops professional business relationships with Associates and Doctors.
- Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames.
- Utilizes optical prescription, evaluates prescription in conjunction with customer's visual requirements.
- Asks lifestyle questions to determine customer’s vision needs.
- Recommends specific lenses, lens coatings and frames to suit customer needs.
- Assists customers in the selection of frames and coordinating frames with optical measurements and prescription.
- Conducts measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools.
- Troubleshoots vision issues confidently and brings to resolution for customer satisfaction.
- Aids in training of new associates to help them understand frame and lens selection.
- Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
- Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
- Maximizes Managed Vision Care relationships and sales opportunities.
- Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.
Requirements
- High School Diploma or equivalent
- State licensure or certification by a nationally-recognized opticianary association as an optician
- Experience and results with a retail or customer service establishment
- Ability to sell through use of sales skills and accountability for sales results
- Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
- Success in store merchandising and attention to detail
- Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
- Experience with personal computers
Skills
- Retail sales skills
- Sales skills
- Customer service
- Merchandising
- Attention to detail
- Adaptability
- Risk-taking
- Follow-up
Location
- S474 Pearle Vision S474
Work Type
- Casual Part-Time
Experience Level
- 3+ years of experience
Education Level
- High School Diploma or equivalent
- Bachelor degree or equivalent experience in retail operations
Salary/Compensations
- 27.49 - 38.31
Benefits
- Competitive bonus and/or commission plan
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
About the Company
- Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
- Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.