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About the Role
Provide end-to-end management of the Lottery Business unit's retail merchandising initiatives, merchandising budget, and network-wide installations of traditional merchandise at retail. This role partners with Field Sales and Key Account teams, monitors vendor performance, forecasts inventory demands and trends, and analyzes KPIs in alignment with Retail Sales strategy.
Responsibilities
- Oversee the merchandise portfolio including budget management, inventory management, and product/design management; participate in the procurement process, oversee manufacturing, inventory, and supply distribution.
- Create, recommend, and implement annual merchandise plans, including building merchandising budget, projections, and operational strategies.
- Partner in merchandising product ideation; lead the development and implementation of merchandise product including planning timelines and testing.
- Analyze trends in merchandise usage and performance at retail to forecast purchasing requirements.
- Develop and track budget against quarterly forecast to ensure expenditure performance against budget and provide recommendations on variances.
- Build, nurture, and maintain strong relationships with applicable merchandising vendors ensuring deliverables and competitive pricing in compliance with legal requirements and company policies.
- Hold merchandising vendors accountable to Key Performance Indicators including SLA’s, compliance, and contractual obligations.
- Liaise with logistics vendors to develop strategies to optimize stock levels and installations deliveries, manage allocation, and monitor timelines.
- Oversee internal and external work order processes, identifying areas for improvement and reporting performance of stakeholders.
- Collaborate in the development of retail incentive strategies providing subject matter expertise and leadership in defining merchandise requirements and process considerations.
- Support the execution of broad project scope including new, expansion, and renovation of retail locations and other channels merchandise requirements.
- Support business case creation for projects by managing and consolidating scope, objectives, key deliverables, estimation, and forecasting.
- Identify and support continuous improvement opportunities for business processes within the area of accountability.
- Assist in the development, execution, and implementation of merchandisers to support products that drive sales/marketing objectives and build/enhance OLG’s brand at retail.
- Participate in the procurement of new merchandising vendors including business requirements gathering, vendor selection, and onboarding.
Requirements
- Bachelors Degree in Business Administration, Marketing or a related field.
- 5 years in a related merchandise management role.
- Work experience in a regulated environment.
Skills
- Business Acumen
- Problem Solving and Analytical Thinking
- Relationship Management
- Project Management & Delivery
- Effective Communication
Location
- Fully onsite
Work Type
- Full-time
Experience Level
- 5 years
Education Level
- Bachelors Degree
Salary/Compensations
- 78,400.00 - 117,600.00 CAD
Benefits
- Comprehensive, employer-paid group benefits coverage.
- Participation in a performance-based incentive plan.
- Participation in a defined benefit pension plan.
- Competitive paid time-off provisions.
- Comprehensive support for professional development.
About the Company
- OLG is an equal opportunity employer.
- Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.
- Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives.
- The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures.
Equal Opportunity
- OLG is an equal opportunity employer.
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- We welcome applicants from all backgrounds and experiences.
- If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification.