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About the Role
The Assistant Manager assists the General Manager in achieving restaurant goals of customer satisfaction and profitability by working productively to fulfill job requirements.
Responsibilities
- Serve customers correct, complete orders within service time goals.
- Prepare and ensure consistent, high-quality products are served.
- Display the proper image and follow company policies, procedures, and standards for conduct.
- Clean and organize work stations and maintain restaurant image standards.
- Perform cash management responsibilities and ensure compliance with safety and security procedures.
- Provide direction and feedback to Crew Members, coaching and counseling to ensure job duties are performed and standards are achieved.
- Perform tasks associated with food, paper, labor, and utility cost controls and monitor shift activities.
- Complete all paperwork neatly and accurately.
- Follow all procedures associated with opening and closing the restaurant, handle unexpected occurrences, and notify appropriate parties.
- Motivate, direct, and coach team members to work proficiently and ensure tasks are completed in a timely manner.
- Ensure the restaurant is prepared to meet customer needs and work diligently to ensure customer satisfaction.
- Support the General Manager in building sales and controlling costs.
- Troubleshoot operational problems and find acceptable solutions.
Requirements
- Ability to lift and move 55 pounds.
- Ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.
- Ability to control and utilize equipment safely and correctly.
- Ability to 'Shakerboard' by working outside holding a sign.
- Ability to apply pressure to cut through products and/or clean equipment/utensils.
- Ability to count, separate and weight all types of food products and inventory items.
- Ability to effectively communicate to customers and co-workers (reading, speaking, hearing, writing, etc.).
- Ability to understand directions, instructions and product specifications.
- Ability to process and complete customer orders.
- Ability to comprehend all training materials and practice standard operating procedures.
- Ability to successfully pass required training programs for certification.
- Ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs.
- Ability to legally drive an automobile adhering to all state and local traffic laws.
- Ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines.
- Must abide by all state and federal laws OSHA and EEOC requirements.
- Must practice and enforce all company policies and procedures.
- Must be scheduled to work a minimum of 40 hours each week.
- Requires a hands-on style of management and physical work such as; lifting, squatting, and standing for long periods of time.
- Previous experience in restaurants, retail or a position involving customer contact is preferred.
- Be at least 18 years of age.
- Possess a high school diploma, or equivalent, and possess basic math skills.
- Have a minimum three months experience with Little Caesars as a certified Shift Leader or have been hired as a “Assistant Manager Trainee".
- Be interviewed by District Manager, VP of Operations (or Franchise Owner), and/or Recruiter/Trainer.
- Possess excellent verbal communication and interpersonal relations skills.
- Be dependable, hardworking and have the ability to work under pressure and in stressful situations.
- Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines.
- Possess a reliable vehicle and auto insurance as a primary to complete daily banking and delivery responsibilities.
- Meet company Background Verification guidelines.
- Provide documentation that proves eligibility to work in the United States.
Skills
- Customer Service
- Product Preparation
- Restaurant Operations
- Cash Management
- Team Leadership
- Cost Control
- Communication
- Problem Solving
- Mathematical Skills
- Driving
Work Type
- Full-time
Experience Level
- Assistant Manager
- Shift Leader
Education Level
- High school diploma or equivalent
Salary/Compensations
- $15.00-$25.00
About the Company
- Apricus reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the job duties outlined above, at any time and without advance notice.
Equal Opportunity
- The US Department of Homeland Security (USCIS Division) requires that each Assistant Manager provide documentation that proves their eligibility to work in the United States.