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About the Role
This role involves managing day-to-day relationships with banks on Chip's deposit panel, reporting to the VP Commercial, and collaborating with Treasury and Finance. You will be responsible for managing existing bank partnerships, onboarding new banks, and enhancing the products they offer through Chip.
Responsibilities
- Act as the primary day-to-day contact for each bank on the panel, conducting regular check-ins, resolving operational issues, and escalating as needed.
- Collaborate with Treasury to monitor deposit flows, funding targets, and bank capacity, flagging potential issues.
- Support the VP Commercial in commercial negotiations regarding rates, margins, funding commitments, and contract terms.
- Assist in growing the bank panel by researching and approaching new institutions, building business cases, and supporting their launch.
- Work with banks to improve their product offerings through Chip, incorporating customer and market insights.
- Manage bank onboarding processes, including due diligence, legal documentation, account opening, and coordinating readiness with internal teams.
- Oversee panel banks' performance against agreed terms and SLAs, including periodic due diligence and financial health monitoring.
- Maintain up-to-date relationship records, contracts, and oversight evidence.
- Contribute to the development of team processes and playbooks.
Requirements
- 3+ years of experience in bank relationship management, treasury, deposit partnerships, or a similar role.
- Solid understanding of bank perspectives on retail deposit funding, pricing, and liquidity.
- Experience supporting commercial negotiations and contract discussions.
- Comfort navigating detailed onboarding and due diligence processes.
- Clear and credible communication with senior stakeholders at partner banks.
- Willingness to be hands-on in a small, growing team.
Skills
- Bank relationship management
- Treasury
- Deposit partnerships
- Commercial negotiations
- Contract discussions
- Onboarding processes
- Due diligence
- Communication
- Stakeholder management
- FCA client money (CASS) rules (Nice to have)
- Outsourcing and third-party risk management (Nice to have)
- Network across UK challenger and specialist banks (Nice to have)
Location
- UK
Work Type
- Full-time
- Flexible working arrangements
Experience Level
- 3+ years
Salary/Compensations
- £50,000 - £60,000 per annum
Benefits
- Discretionary Performance-Related Annual Bonus
- Workplace pension scheme (5% contribution on earnings up to £50,000)
- Private medical insurance (medical history disregarded)
- Employee Assistance Programme
- Cycle to work scheme
- Season ticket loan
- Free ChipX subscription
- 28 days holiday plus bank holidays, plus days between Christmas and New Year
- Annual training budget
- £30 per month Chip Fitness Benefit
- Company laptop
About the Company
- Chip's mission is to make life wealthy by building the wealth super app of the future, integrating savings, investments, and pensions.
- They use technology to break down barriers, enabling users to invest like the ultra-wealthy.
- Chip is the 6th fastest-growing tech company in Britain, serving over 400,000 active customers and managing over £6 billion in assets.
- The company has a unique funding model, being one of Europe's most crowd-funded businesses with over £50m raised from 29,000 investors.
- Chip aims to be the most personal digital wealth manager in the UK.
- The team consists of 180 creative and diverse individuals who are driven, passionate, and collaborative.
- Chip has won awards for Best Personal Finance App in 2022, 2024 & 2025.
- Company values include being ACCOUNTABLE, BOLD, and COLLABORATIVE.
Equal Opportunity
- Chip is an equal-opportunity employer and values diversity.
- They are committed to creating an inclusive environment where employees are encouraged to bring their whole selves to work.
- Chip supports professional and personal development and encourages applications from people irrespective of gender, race, sexual orientation, religion, age, disability status, or caring responsibilities.