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About the Role
Lead the North America presales team supporting Sinequa and ArgonOS in a player/coach capacity. Partner with Sales, Product, Engineering, Delivery, and customers to demonstrate how ChapsVision transforms data into actionable intelligence. This role offers the opportunity to shape the presales function and customer engagement approaches in a rapidly evolving AI landscape.
Responsibilities
- Manage, coach, and develop presales engineers and interns.
- Prioritize presales engagement with Sales and assign opportunities based on workload, expertise, and strategic importance.
- Review demonstrations, POC plans, and technical proposals for quality and consistency.
- Onboard and ramp new team members, and contribute to hiring.
- Partner with Account Executives to understand customer business challenges, technical environments, and strategic priorities.
- Lead technical discovery sessions with stakeholders ranging from engineers to executive leadership.
- Translate complex customer requirements into tailored AI and data platform solutions.
- Design and deliver compelling demonstrations showcasing Sinequa and ArgonOS capabilities and business value.
- Define proof-of-concept (POC) scope and success criteria aligned with customer use cases.
- Clearly communicate complex AI, data, and platform concepts to both technical and non-technical audiences.
- Advise customers on deployment strategies, integrations, and architecture considerations.
- Support discussions involving APIs, cloud environments, enterprise systems, and data ecosystems.
- Partner with Product and Engineering teams to provide customer feedback and influence future platform direction.
- Work closely with Sales, Product, Engineering, and Delivery teams to refine technical messaging and improve customer outcomes.
- Develop presales processes, demo assets, and enablement materials to help the team scale.
- Support strategic opportunities and help establish Sinequa and ArgonOS within the North American market.
Requirements
- 8+ years of experience in PreSales Engineering, Sales Engineering, Technical Consulting, or related customer-facing technical roles.
- Experience leading, mentoring, or managing presales or technical team members, formally or informally.
- Experience supporting enterprise AI software, RAG platforms, enterprise search, analytics solutions, or data products.
- Strong understanding of APIs, cloud environments, enterprise architectures, and integrations.
- Ability to communicate complex technical concepts to both technical and executive audiences.
- Experience designing demonstrations, proof-of-concepts, or technical presentations for customers.
- Experience operating in high-growth or rapidly evolving technology environments.
- Experience supporting customers in industries such as manufacturing, aerospace and defense, life sciences, or other regulated sectors.
- Excellent communication and presentation skills with a consultative and coaching mindset.
- Must be authorized to work in the US/Canada on a permanent and ongoing basis without the need for future employer-sponsored work authorization.
Skills
- Enterprise AI
- Agentic AI
- Data solutions
- AI agents
- ArgonOS
- Sinequa
- APIs
- Cloud environments
- Enterprise architectures
- Integrations
- RAG platforms
- Enterprise search
- Analytics solutions
- Data products
Location
- New York, NY
Work Type
- Hybrid
- Full-time
Experience Level
- 8+ years of experience
- Team Lead
Salary/Compensations
- $185,000 to $205,000 base plus annual bonus
About the Company
- ChapsVision is a global leader in Agentic AI and data solutions.
- Trusted by more than 2,000 customers across 40 countries.
- Delivers industry-specific solutions through its flagship platforms: ArgonOS, Sinequa, and Chaps Agents.
- ArgonOS is ChapsVision’s enterprise AI and data platform designed to unify fragmented information, accelerate decision-making, and power intelligent workflows through advanced analytics, knowledge management, AI, and agentic capabilities.
Equal Opportunity
- We are currently unable to consider candidates who require, or will require in the future, sponsorship for work authorization. Applicants must be authorized to work in the US/Canada on a permanent and ongoing basis without the need for current or future employer-sponsored work authorization.