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About the Role
We believe creating a welcoming, comfortable home is just as important as the care we provide. We're excited to welcome a Housekeeping Supervisor to our friendly team at Birchwood Residential Care Home in Ilford. You'll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.
Responsibilities
- Lead and motivate the housekeeping team to deliver cleaning schedules consistently
- Maintain a clean, safe and welcoming environment that feels like home for residents
- Support and develop Housekeeping Assistants through day-to-day guidance and training
- Ensure high standards of cleanliness and infection control across the home
- Work collaboratively with colleagues to support residents’ wellbeing
Requirements
- Experience providing housekeeping services, ideally in a residential setting
- Confidence leading and supporting a small team
- Knowledge of infection control and safe cleaning practices
- Clear communication skills and a flexible, positive approach
- A caring, enthusiastic nature with a genuine respect for older people
- Right to work in the UK
- Safeguarding and pre-employment checks, including criminal records and overseas police checks if needed
Skills
- Housekeeping services
- Team leadership
- Infection control
- Safe cleaning practices
- Communication skills
- Flexible approach
- Positive approach
- Caring nature
- Enthusiastic nature
- Respect for older people
Location
- Ilford, Essex
Work Type
- 20 hours per week
Salary/Compensations
- £14.46 per hour
Benefits
- 28 days’ annual leave pro rata (including bank holidays)
- Occupational sick pay linked to length of service
- Contributory pension
- CQC/CI inspection bonus
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments
- Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements
- Annual leave purchase scheme
- Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
- Flexible working options
- Free meals dependant on shift duration
- Exclusive retail discounts
- Cycle to Work scheme
- Salary sacrifice arrangements
About the Company
- Sanctuary Care is a not-for-profit organisation where every penny made goes back into our people and our homes.
- We are proudly Investors in People Gold accredited.
- We are award-winning, including the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.
- Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.
Equal Opportunity
- Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
- We encourage and welcome applications from people from diverse backgrounds to support this mission.
- We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
- We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
- We work closely with the Home Office in order to prevent illegal working.