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About the Role
Support the Service and Projects teams by ensuring the smooth coordination of engineers, customer requests, planned maintenance, purchasing, invoicing, and project activities. This varied role is ideal for someone who enjoys a fast-paced environment, staying organised, and delivering excellent customer service.
Responsibilities
- Coordinate service calls, engineer schedules, and customer appointments
- Support project administration and maintain project documentation
- Raise purchase orders and coordinate materials and deliveries
- Assist with customer invoicing and contract administration
- Schedule planned preventative maintenance visits (PPMs)
- Maintain accurate records and provide administrative support across the business
- Liaise with customers, suppliers, engineers, and internal teams
Requirements
- Previous experience in an administration or coordination role
- Strong organisational and planning skills
- Excellent communication and customer service skills
- Ability to manage multiple priorities and meet deadlines
- Good attention to detail and accuracy
- Proficiency in Microsoft Office (Outlook, Excel, Word, Teams)
Skills
- Microsoft Office (Outlook, Excel, Word, Teams)
- CRM or service management systems
- Service contracts or preventative maintenance scheduling
Location
- Onsite
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- Competitive Salary: Reflecting your skills and experience
Benefits
- Lucrative Bonus: Very achievable target based bonus scheme
- Generous Leave: 25 days annual leave (pro-rated in hours)
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
- Free Onsite Parking
- Dress Down Fridays
About the Company
- Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
- Helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
- For more than 140 years, Johnson Controls has delivered performance where it really matters.
- Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Equal Opportunity
- Not specified