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About the Role
In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on-trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.
Responsibilities
- Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
- Collaborate with team members to create a welcoming and inclusive environment for all customers
- Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
- Book appointments and drive sales for in-store Beauty events and services
- Keep department customer-ready through organization and cleanliness
- Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals, with interest in using networking and technology
- The ability to work a flexible schedule based on business needs, including evenings and weekends
- Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
- Frequent use of hands for grasping, fine manipulation, pushing and pulling
- Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
Skills
- Makeup applications
- Skincare analyses
- Sales
- Digital selling
- Text and social media
- Networking
- Technology
Salary/Compensations
- $30.05 - $31.25 Hourly
- Apparel, shoes, and accessories sales typically range from 3% to 14.5%.
- The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
About the Company
- Our employees are our most important asset and that’s reflected in our benefits.
Equal Opportunity
- For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
- For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
- Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
- Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.