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Achieves customer satisfaction by meeting labor commitment goals and over-achieving Focus Four percentages.
Ensures proper staffing by matching employee skills and equipment with production demands.
Facilitates resolution of issues concerning pricing, orders-in, and invoicing by interacting with the sales department.
Ensures operational quality by achieving targets on Best Practices Audit and Deadline Compliance.
Oversees shift changes.
Increases productivity by making supplies and work areas accessible and maintaining a clean, organized production center.
Achieves cost efficiency by ensuring supplies are at the appropriate percentage of COG.
Ensures employee safety by educating the production team on proper safety procedures.
Manages employee development through training, coaching, and counseling.
Maintains positive internal working relationships with the Sales Department.
Ensures payroll accuracy by overseeing and correcting time clock punches.
Performs other duties as assigned.

Experience in training through classroom and informal sessions.
Experience in setting goals by defining and prioritizing specific, realistic objectives.
Ability to effectively use a personal computer with standard business software applications.
Demonstrated excellent oral communication skills.
Ability to motivate individuals and groups by creating a positive work environment, quality training, and mentoring.
Possesses mathematical functions relative to business operations.
Handles demand of time by working normal hours and being on call 24 hours.
Ability to work 8-12 hour shifts including nights, weekends, overtime, and holidays.
Ability to work in a production facility with moderate to high noise levels.
Copes with moderate stress levels by adapting to stressful situations positively.
Position requires standing and walking.
May be required to lift and move supplies weighing up to 50 lbs.
Utilizes a copy machine.
Ability to stand on feet at least four hours per day.

Ricoh is a team driven by passion and purpose, composed of information seekers and customer-obsessed collaborators who aspire to deliver services, solutions, and technologies that empower business success.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Ricoh empowers digital workplaces by enabling individuals to work smarter from any location and harness the power of information to unlock the potential in every organization.
Ricoh delivers services and technologies that inspire customer success and guide them toward a better and more sustainable future.

Shift Manager at Ricoh

Shift Manager