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About the Role
We're looking for an enthusiastic, hands-on Food & Beverage Supervisor to help create an exceptional guest experience at our casino. In this role, you'll oversee front-of-house food and beverage operations across our property, acting as a visible leader on the floor to support your team, connect with guests, and ensure smooth operations. This position requires comfort working evenings, nights, and weekends.
Responsibilities
- Supervise, coach, train, and develop front-of-house food and beverage associates.
- Engage with guests, address concerns promptly, and ensure smooth operations.
- Oversee daily service across assigned food and beverage outlets.
- Conduct pre-shift meetings, assign stations, and communicate expectations.
- Coordinate schedules, monitor staffing levels, and manage labor costs.
- Support associate development, address workplace concerns, and promote teamwork.
- Ensure operations follow company policies, procedures, and regulations.
- Communicate operational updates, staffing needs, and guest concerns to management.
- Provide hands-on support during peak periods and assist across property outlets.
Requirements
- High school diploma or GED required.
- Two or more years of restaurant or food and beverage service experience preferred.
- Previous supervisory or leadership experience preferred.
- An associate's or bachelor's degree in Hospitality Management or a related field is a plus.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to lead a team, manage competing priorities, and make sound decisions in a fast-paced environment.
- Knowledge of responsible alcohol service and applicable regulations, or the ability to learn and apply them.
- Ability to work a schedule primarily consisting of evenings, nights, and weekends.
- Ability to obtain and maintain the required gaming license.
- Ability to work on your feet for extended periods and meet the physical demands of the position, including lifting and moving items as required.
Skills
- Leadership
- Team management
- Guest service
- Operations management
- Staffing and scheduling
- Communication
- Interpersonal skills
- Problem-solving
- Decision-making
- Alcohol service regulations
Location
- Casino property
Work Type
- Full-time
- Evenings
- Nights
- Weekends
Experience Level
- Supervisor
- Leadership
Education Level
- High school diploma or GED
- Associate's degree (preferred)
- Bachelor's degree (preferred)
Benefits
- On-Site Daycare Services
- Generous 401(k) Plan with 100% immediate vesting
- Comprehensive Insurance Options (Medical, Dental, Vision, Life)
- Paid Time Off
- Sick Time
- Holiday Pay
- Tuition Reimbursement
- Exclusive Associate Discounts
About the Company
- We believe taking care of our associates is just as important as taking care of our guests!
- Opportunity to grow your career in an exciting casino hospitality environment.