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About the Role
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Responsibilities
- Protect Metro Bank by setting litigation strategy and leading the effective management of significant disputes, investigations, complaints, remediation matters and other contentious legal risk.
- Exercise sound judgement and remain calm, resilient and decisive when managing complex, ambiguous or sensitive matters.
- Build trusted relationships and communicate complex legal and commercial issues clearly and persuasively to the Board, senior management and other key decision-makers.
- Manage external counsel, litigation budgets, exposure assessments and reporting, providing constructive, evidence-based challenge at peer level and above.
- Lead, support and develop more junior members of the Legal team.
- Take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.
Requirements
- Detailed knowledge of complex commercial and financial services disputes, including High Court litigation, alternative dispute resolution, privilege, disclosure, evidence and enforcement.
- An understanding of regulatory investigations, customer complaints and remediation matters, including the Financial Ombudsman Service complaints process.
- Confident overseeing the preparation of statements of case, applications, witness evidence and other key litigation documents, and managing proceedings through to settlement, judgment and enforcement.
- Detailed knowledge of the legal and regulatory environment relevant to a listed retail bank.
- A qualified Solicitor or Barrister in England & Wales.
- Substantial post-qualification contentious experience gained in-house and/or in private practice, independently managing complex, high-value or strategically important disputes.
- Financial services experience, whether in-house or in private practice.
Location
- Holborn
Work Type
- Hybrid working
Experience Level
- Senior
- Substantial post-qualification contentious experience
Education Level
- Qualified Solicitor or Barrister in England & Wales
Salary/Compensations
- Competitive salary
- Discretionary annual bonus
Benefits
- Generous holiday allowance
- Attractive pension scheme
- Healthcare
- Life assurance
- Colleague discounts
About the Company
- At Metro Bank, we believe the best banking experience starts with people who genuinely care.
- We’re not just delivering banking services - we’re building trust through authentic connections.
- Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships.
- We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
- We are a bank so risk is a part of everything we do.
Equal Opportunity
- Diverse teams really are the best teams.
- We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.
- We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.
- So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl?