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About the Role
St. Edward's University seeks a Graduate Admission Recruiter to engage prospective students, manage applicant funnels, and execute outreach strategies. This role serves as the primary contact from inquiry to enrollment, providing consultative guidance and collaborating with faculty and partners to enhance graduate program reputation and institutional growth.
Responsibilities
- Serve as the primary point of contact for prospective graduate students across all university graduate programs.
- Execute multi-channel follow-up strategies (phone, text, email) and active outreach campaigns to engage prospective students and drive enrollment outcomes.
- Conduct high-quality, student-centered, consultative conversations to clarify educational/career goals, address questions or enrollment barriers, and guide candidates through application requirements and timelines.
- Articulate program curricula, flexible course formats, start terms, and career pathways using approved university resources.
- Provide clear guidance on affordability, tuition costs, and basic financial aid/scholarship options, referring students to specialized campus offices when detailed support is needed.
- Strategically manage full applicant funnels using Slate (CRM) to track prospective student progress, document communication histories, and schedule timely follow-ups.
- Analyze territory and lead management data to monitor conversion metrics, speed-to-inquiry, and pipeline progress against team enrollment goals.
- Review admission applications, monitor candidate completion statuses, and facilitate preliminary evaluation steps to ensure smooth processing.
- Identify programmatic trends, applicant feedback, and market insights to recommend changes or enhancements to graduate recruitment initiatives.
- Represent St. Edward's University at corporate education events, graduate fairs, community partner events, and professional conferences.
- Plan and lead virtual information sessions, webinars, and on-campus recruitment events to build program awareness and community engagement.
- Forge and maintain relationships with local businesses, civic organizations, community colleges, and regional partners to strengthen graduate pipelines.
- Partner closely with graduate program directors, academic deans, faculty, and administrative staff across all schools to align recruitment messaging, streamline admission workflows and relationship building in the community.
- Participate in regular team and enrollment management meetings to share performance insights and strategies that improve student experiences and operational effectiveness.
- Perform other duties as assigned, trained for, and qualified to do.
Requirements
- Bachelor's degree required.
- Master's degree preferred.
- Minimum of 1–3 years of experience in higher education recruitment/admissions, corporate talent acquisition, consultative sales, or customer service.
- Demonstrated experience with Slate, Salesforce or similar higher education CRM platforms.
- A criminal history background check is required for finalist(s) under consideration for this position.
- Resume, cover letter, and three employment references must be submitted.
- Applications will not be considered if any of the required application items are missing.
Skills
- Recruiting prospective graduate students for master's or doctoral programs
- Slate CRM
- Salesforce CRM
Location
- Austin, Texas
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- Bachelor's degree
- Master's degree
Benefits
- Medical & Rx Coverage (HSA Available)
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability (STD) Insurance
- Long Term Disability (LTD) Insurance
- Life & Accidental Death & Dismemberment (AD&D) Insurance
- Employee Assistance Program (EAP)
- Pet Insurance
- Annual Leave & Paid Sick Leave
- Retirement Plan – (TIAA) Employee 5%/Employer Match 7%
- Tuition Benefits
- Paid Holidays
- Services & Discounts
About the Company
- Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas.
- St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities.
- The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students.
Equal Opportunity
- St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
- The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.