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About the Role
Contentsquare is seeking a senior creative leader to define the brand's next chapter and evolve its global Studio. This role will set the creative vision, elevate the brand to be more distinctive, modern, and recognizable, and position Contentsquare as an industry leader. The mission is to translate complex technology, data, and AI innovation into simple, compelling creative experiences and lead a high-performing, AI-enabled creative organization.
Responsibilities
- Set the creative vision for Contentsquare and maintain high standards across launches, campaigns, brand, web, events, and executive storytelling.
- Champion bold ideas, challenge conventional thinking, and push the team beyond predictable creative work.
- Stay ahead of best practices in SaaS, AI, and technology to create distinctive brand work.
- Lead, develop, and retain exceptional designers and team leads, fostering a high-performing culture.
- Empower the team to take creative risks and make independent decisions.
- Build and manage a network of world-class agencies and specialist partners.
- Own agency selection, creative direction, budgets, and performance.
- Build a deep understanding of the platform, AI capabilities, and technology.
- Partner with Product and Product Marketing to translate complex technology into compelling creative experiences.
- Bring the product story to life through distinctive design, motion, video, and storytelling.
- Evolve the visual identity into a distinctive, recognizable, and scalable brand system.
- Build reusable frameworks, templates, and self-service tools to scale production.
- Lead the Studio's use of AI across design, copy, production, and creative operations.
- Use AI to absorb repetitive work and expand creative capabilities.
- Help the team adopt new tools and workflows confidently.
- Own the Studio operating model, including priorities, resourcing, project management, and creative reviews.
- Build a fast, effective, and scalable operation that anticipates demand.
- Partner closely with Product, Product Marketing, Brand, Content, Web, Comms, and GTM teams.
Requirements
- 10+ years of experience in design, brand, creative, or Studio leadership.
- 5+ years of experience leading teams in SaaS or technology.
- Experience managing managers/team leads.
- Experience operating in complex, global organizations.
- Exceptional portfolio with high creative standards across brand, digital, campaigns, and product storytelling.
- Strong ability to translate complex technology and AI into simple, compelling creative narratives.
- Deep understanding of SaaS/tech.
- Proven experience evolving brand/design systems and scaling quality through templates and self-service.
- Hands-on experience transforming creative teams with AI across workflows, automation, production, and enablement.
- Strong command of Creative Operations, resourcing, agencies, and end-to-end Studio workflows.
- Strong benchmarking instincts and a clear point of view on differentiation and creative excellence.
- Excellent executive communication and cross-functional partnership skills.
Skills
- Brand creative direction
- Creative vision setting
- Team leadership and development
- Agency management
- Product and technology understanding
- Creative storytelling
- Brand system evolution
- AI integration in creative workflows
- Creative Operations
- Executive communication
- Cross-functional partnership
Location
- Global
Work Type
- Hybrid
- Remote
Experience Level
- Senior
- 10+ years
- 5+ years leading teams
Benefits
- Career development
- Mentorship
- Social events
- Philanthropic activities
- Competitive benefits
- Virtual onboarding
- Hackathon
- Opportunities to interact with global colleagues
- Hybrid and remote work policies
- Generous paid time-off policy
- Lifestyle allowance
- Culture Crew activities
- Stock options
- Employee Resource Groups
About the Company
- Contentsquare is the all-in-one experience intelligence platform designed for anyone who cares about digital journeys.
- We are a global leader in the experience analytics space with a growing presence across 15 offices worldwide.
- Our aim is to create an inclusive workplace where everyone learns and succeeds.
- Contentsquare has built a community of individuals who are daring, understanding, and deliberate.
Equal Opportunity
- Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.