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About the Role
This role is designed for someone who wants to grow their leadership career in a dental clinic setting. You will work closely with the Clinic Manager, support daily operations, team, and patient experience, and assume leadership responsibilities in the Clinic Manager's absence. This position serves as a pathway to becoming a Clinic Manager.
Responsibilities
- Support clinic operations by ensuring day-to-day operations are organized, efficient, and patient-focused.
- Act as the management lead when the Clinic Manager is away, supporting employees, providers, and patients.
- Assist with team coaching, onboarding, scheduling, communication, and maintaining a positive work environment.
- Ensure patients receive a welcoming, professional, and consistent experience.
- Develop an understanding of clinic KPIs, scheduling performance, production, collections, patient activity, and other operational measures.
- Identify and address scheduling gaps, patient follow-up opportunities, and operational issues proactively.
- Develop skills and experience necessary for a future Clinic Manager position.
Requirements
- Previous dental industry experience, ideally in a busy clinical environment.
- Some previous leadership, supervisory, or senior team experience is an asset.
- Strong understanding of dental scheduling, patient workflows, insurance, and clinic operations.
- Genuine focus on patient care and service.
- Confidence communicating with employees, patients, and providers.
- Strong organization, follow-through, and problem-solving skills.
- Interest in learning about clinic KPIs, financial performance, and the business side of dentistry.
- Desire to grow into a larger leadership role over time.
- Availability to work evenings and weekends as required.
Skills
- Leadership
- Team Support
- Patient Experience
- Operations Management
- Scheduling
- Communication
- Problem-Solving
- Business Acumen
Location
- Greater Toronto & Hamilton Areas
Work Type
- Full-Time
Experience Level
- Leadership
- Supervisory
- Senior Team Experience
About the Company
- Anytime Dental is part of Passion Dental Group, a certified Great Place to Work®.
- We believe strong clinics are built by strong teams and leaders who care about both people and performance.
- Gain hands-on exposure to clinic operations, team leadership, scheduling, patient care, and business performance while learning directly from experienced leaders.
Equal Opportunity
- Passion Dental Group is committed to workplace diversity and providing accommodations throughout our hiring process.
- We do not use AI or automated decision-making tools to screen or assess candidates.
- For accommodation requests, please get in touch with careers@passiondental.ca.