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About the Role

Lead a cross-functional team that delivers end-to-end across backend, web, iOS and Android, working closely with Design and Analytics. Your scope covers everything a customer does before checkout: onboarding new customers, login and authentication, the user profile, Flink Prime (our subscription programme), the Explore page, search, category navigation, deals, our in-house recommender, and integrations with third-party systems. Your decisions directly affect how easily millions of customers find their groceries, how often they come back, and how well we can offer retail media to brands, an important part of Flink's revenue.

Responsibilities

Lead & Grow Engineers: Build a high-trust environment where engineers thrive and take ownership. Own end-to-end hiring, onboarding, and performance management, accountable for building and continuously improving how we attract talent. Ensure every team member has a clear career path and receives regular, actionable feedback. Help your team get 1% better every day.
Drive Product & Business Impact: Partner with Product, Design, and Analytics to shape initiatives that directly impact Flink's revenue and customer experience. Work on challenges like improving search relevance, personalising the Explore page, making sign-up and login effortless across devices, making Flink Prime more valuable to subscribers, and creating new retail media placements without hurting the shopping experience.
Own Critical Systems: Own the systems that present our catalog to customers: the services behind the home screen, search, categories and product pages, our recommender, customer accounts and authentication, Prime subscriptions, and integrations with third-party systems. The Pricing team sets prices and promotions; your team decides how customers see them. Every session in our apps runs through these systems.
Guide Technical Direction: Shape the technology strategy for Pre-Ordering, including how to grow server-driven UI so changes reach iOS, Android and web without waiting for an app release. Ensure your team makes the right technical decisions to deliver high-quality solutions reliably and repeatedly. Be included in architectural discussions, RFCs, and trade-off decisions, championing reliability, observability, and pragmatic engineering.
Champion Operational Excellence: Set the bar for how your systems run in production. Your team owns SLIs/SLOs, monitoring, alerting and incident response for login, home, search and product pages. Lead blameless postmortems that drive continuous improvement.
Reduce Toil & Accelerate Delivery: Invest in automating tests, reducing operational overhead, simplifying system complexity, and building self-service capabilities. Sustainable velocity comes from investing in engineering health, not just shipping features.
Work in Focused Builds: Work in short, focused builds with clear scope and a fixed time box, in a setup similar to Shape Up. Help shape the process.
Embrace Agentic Development: Work with coding agents such as Claude Code every day, for writing, testing, reviewing and porting code between platforms. Help your team use them well and keep improving the agent instructions and skills in our repositories.
Foster a Strong Engineering Culture: Create an environment where the best idea wins, encouraging constructive debate followed by committed execution. Embody "never let another Flinker fail" by supporting your team and celebrating wins together.
Make Security Part of the Work: Help your team make the right trade-offs between shipping product and keeping quality high.
Partner Across Flink: Work closely with peer Engineering Managers and with teams such as Retail Media, Commercial, Marketing and Operations, translating technical constraints into clear business context.

Requirements

Demonstrated experience building psychological safety, coaching engineers, and providing direct, compassionate feedback.
Track record of hiring, developing, and retaining high-performing engineering teams.
Solid knowledge of backend systems, microservices, and how they serve mobile and web clients.
Ability to engage meaningfully in architectural discussions and guide your team toward good trade-offs.
Experience running high-reliability services with SLIs/SLOs, observability, and incident management practices.
Ability to translate complex technical challenges into clear business impact for diverse stakeholders.

Skills

Backend systems
Microservices
Architectural discussions
SLIs/SLOs
Observability
Incident management
Consumer e-commerce products
Agentic development
Search
Recommendation systems
Personalisation systems
Retail media
Ad tech
Identity and authentication
GDPR
AI assistants
Marketplaces
Quick commerce

Location

Berlin HQ

Work Type

Remote-friendly
Onsite (at least 1 day per week in Berlin HQ)

Experience Level

Experienced

Salary/Compensations

EUR 100000 - EUR 115000 - yearly

Benefits

EUR 1000 annual L&D budget
Individual coaching options
26 days of vacation, +1 day every year up to a maximum of 30 days
Mobility budget of 35 EUR per month for Deutschland Ticket subsidy
Discount on your Urban Sports Club membership
Attractive company pension options
Unlimited access to an e-learning and development platform, MyAcademy
Online German courses
Online discounts with Corporate Benefits and Future Bens
Discount off your personal Flink orders
Modern and dog-friendly office in the heart of Berlin

About the Company

Flink is the leading quick commerce player in Europe.
Mission: give people back time by delivering groceries in minutes.
Product offering: 3,000 products with a focus on leading brands.
Sustainability focus: deliveries on electric bikes and recyclable packaging.
Operations: launched in Feb 2021, operates in over 90 cities in Germany and the Netherlands.
Financials: generated over EUR 400m in revenues in 2024 and is operationally profitable.
Backing: world's most renowned tech investors (Prosus, Mubadala, Bond) and strategic investors (Doordash, REWE).
Culture: inclusive employer, celebrates diversity and multiculturalism, growing fast, plays for #1.

Equal Opportunity

We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team.
It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.