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About the Role
As our SDR, you are the first point of contact for future claim.me customers. You open doors, spark interest, and set up the conversations that turn into deals.
Responsibilities
- Identify and research online retailers that fit our ideal customer profile and reach out to decision-makers via phone, email and LinkedIn
- Understand prospects’ claims processes and pain points, qualify their fit, and book pitch meetings
- Work towards clear targets for activities and booked pitch meetings and keep our CRM clean and up to date
- Share market feedback (objections, competitor mentions, trends) and help refine messaging and sequences
- Represent claim.me at trade shows and industry events
Requirements
- A bachelor’s degree in business or a related field, or completed vocational training
- At least one year of professional experience in sales, account management, or customer service is a great plus
- C2 German and fluent(C1+) English
- You go the extra mile
- You enjoy picking up the phone and aren’t discouraged by a “no”
- You are empathetic, confident, and persuasive - on the phone, by email, and in person
Skills
- Sales
- Account Management
- Customer Service
- Communication
Location
- Berlin
Work Type
- Hybrid
- Remote
Experience Level
- Entry Level
- 1+ year experience
Education Level
- Bachelor's Degree
- Vocational Training
Benefits
- Startup pace with the stability of an established company
- Access to Seven Senders’ network, inbound leads, and brand
- Opportunity for growth from SDR to Account Executive
- Flexibility to work remotely for up to 2 months per year
About the Company
- Every day, online retailers lose money on lost, damaged, and delayed parcels. Most just accept it. We don’t!
- claim.me is the award-winning SaaS product built inside Seven Senders, the European leader in e-commerce logistics.
- At claim.me, we offer the leading one-stop solution for online retailers to claim lost and damaged parcels at carriers with just a few clicks.
- We offer the best of both worlds: an up-and-running product trusted by some of the biggest online shops like ESN, Thomann, and Snocks, and the energy of a dynamic, ambitious venture.
- Seven Senders is an established company of around 200 people.