Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate Principal, Product Operations, Enterprise Device Management - (Vendor) role.

Rezi rewrites your resume against Delivery Hero's job description. Free.

Tailor your resume to this Associate Principal, Product Operations, Enterprise Device Management - (Vendor) role.

Rezi rewrites your resume against Delivery Hero's job description. Free.

Tailor my resume

Don't guess if your resume is good enough.

See how it scores against the Associate Principal, Product Operations, Enterprise Device Management - (Vendor) posting at Delivery Hero — free, in seconds.

Don't guess if your resume is good enough.

See how it scores against the Associate Principal, Product Operations, Enterprise Device Management - (Vendor) posting at Delivery Hero — free, in seconds.

Get my score

About the Role

Own the global fleet of Android devices that restaurants use to receive and manage orders, ensuring configurations, rollouts, and support run smoothly across all markets and shaping the future of the device ecosystem.

Responsibilities

• Own the global restaurant device fleet, from allocation and provisioning to lifecycle management across all markets.
• Own Key Results and initiatives that improve the device fleet, aligned with stakeholders on shared quarterly goals.
• Operate and enhance the Device Management ecosystem (Android OS and devices), covering configuration, enrollment, policy and compliance management, account setup, incident and ticket troubleshooting, device support, and country-specific change requests.
• Plan and run global software rollouts, including app updates, firmware upgrades, staged rollouts, rollback strategies, and post-deployment monitoring.
• Validate Android devices, firmware versions, and MDM configurations before release.
• Own projects that improve cost or efficiency.
• Independently manage mid- and senior-level stakeholders across global and local operations teams.
• Work with the MDM Product Owner to develop integrations with internal systems and improve operational workflows.
• Contribute to the product roadmap with analysis, stakeholder perspectives, and domain expertise.
• Guide the day-to-day work of junior team members.
• Share best practices beyond your own scope.
• Build transparency through documentation, knowledge bases, training materials, and efficient ticketing processes.
• Provide on-call support for our global user base when required.

Requirements

• 6+ years of relevant experience managing large-scale Android device environments, including both consumer and B2B devices.
• In-depth knowledge of an MDM platform, ideally SOTI MobiControl.
• A solid understanding of networking technologies and concepts, including TCP/IP, VPNs, Wi-Fi, and mobile network connectivity.
• Proven ability to manage stakeholders independently at mid and senior levels in a global, multicultural environment.
• Ability to work in a fast-paced environment and adapt quickly as priorities change.
• Analytical, independent, and communicative.
• Fluent English.

Skills

• Android device management
• MDM platform management (SOTI MobiControl preferred)
• Networking technologies (TCP/IP, VPNs, Wi-Fi, mobile network connectivity)
• Stakeholder management
• Project management
• Analysis
• Communication

Location

• Berlin, Germany

Work Type

• Hybrid

Experience Level

• Associate Principal
• 6+ years relevant experience

Benefits

• 27 days holiday with an extra day on 2nd and 3rd year of service
• 1.000 € Educational Budget
• Language Courses
• Parental Support
• Access to Udemy Business platform
• Health Checkups
• Meditation & Gym
• Employee Share Purchase Plan
• Sabbatical Bank
• Public Transportation Ticket Discount
• Life & Accident Insurance
• Corporate Pension Plan
• Digital Meal Vouchers
• Food Vouchers
• Relocation support for Berlin

About the Company

• Delivery Hero is the world’s pioneering local delivery platform, operating in around 65 countries worldwide.
• Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
• Delivery Hero is one of Europe’s largest tech platforms.
• The company culture emphasizes high performance, community, curiosity, collaboration, and meaningful work.

Equal Opportunity

• Delivery Hero believes diversity and inclusion are key to creating an exciting product and an amazing customer and employee experience.
• The company does not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes an individual unique.
• Accommodations or specific accessibility support can be requested for the interview process.
• Pronouns can be shared from the start for respectful communication.