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About the Role

United Legwear is seeking a dedicated Floor Manager to oversee store operations at the Bloomingdale’s concession. This role involves assisting customers, resolving inquiries, delegating tasks, monitoring team performance, and supporting store management to achieve sales targets and maintain brand standards.

Responsibilities

Display confident leadership, with an ability to inspire and empower teams to achieve excellence.
Work with integrity and respect for others; promoting excellent team participation and ensuring the team and location are presented to the highest standards.
Take ownership of your personal learning to enhance your development, positively impacting on that of the team and location.
Champion the accomplishment of Ted’s trainings and standards in your location.
Be confident in developing others, monitoring and evaluating performance and highlighting relevant observations to management.
Consistently display high level of personal motivation to inspire and drive the team.
An ability to instruct others and adapt to differing people and situations.
Actively support the recruitment and on boarding of new team members.
Develop strategic partnerships and maintain productive relationships with host store partners.
Use all available tools and information to keep up to date on current product and be proficient in product details such as Called, Color, Composition, Cost, Care, Cut (The 6 C’s.)
Display up to date product knowledge such as, key trends and location bestsellers in order to educate team members on how to maximize sales and increase customer loyalty to the brand.
Support merchandising guidelines, replenishment procedures and housekeeping standards to ensure that Ted is represented at the highest level.
Retain a comprehensive understanding of stock routines, product types, stock holding and stock management. Regularly liaise with Managers to ensure the floors are driven commercially at all times.
Maximize sales potential by ensuring the team are expertly delivering all requirements of Ted’s trainings.
Be responsible for ensuring team are demonstrating GOTFAT with enthusiasm and consistency.
Display an excellent understanding of local and customer profiles and shopping behaviors to deliver an effective sales environment in partnership with the Store Manager and Assistant Store Manager.
Consistently display an in-depth knowledge and interpretation of location performance to support the achievement of plans and KPI’s.
Ability to successfully drive the team to achieve the location’s performance plans.
Drive awareness of brand promotions, marketing activity and campaigns to the team and customers.
Responsible for driving the team to actively achieve the location's B-Connected performance, promoting the use of database building and clienteling.
Build and maintain a strong commercial awareness of our competitors and local markets communicating findings to the management team.
Assist with managing the controllable elements of the store's profit and loss budgets.
Analyze relevant tools to convey a high level of commercial understanding, identifying opportunities to positively impact location performance.
In the absence of the Store Manager or Assistant Store Manager be confident in delivering all daily Operations.
Be proactive at completing and delegating tasks correctly and on time following Company policy and procedures. Be effective in communicating with the management team, providing feedback on completed tasks and highlighting any issues.
Adhere to and support all Company health and safety procedures. Uses equipment properly and reports any potentially unsafe conditions.
Adhere to and follow up on all loss prevention measures and protect the assets of the Company by reporting any misuse or theft of Company property to a member of management.
Responsible for accurate cash handling and banking procedures highlighting and resolving discrepancies as a matter of priority as outlined by your host store.
Support the management team in ensuring all other communications and directives are executed.

Requirements

Experience as a Floor Supervisor/Keyholder or in a similar retail management role, preferably in fashion.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Must have open availability to work a variety of shifts, including evenings/nights, weekends, and holidays, based on business needs.
Analytical mindset with the ability to interpret sales data and develop actionable strategies.
Knowledge of retail operations, visual merchandising, and inventory management.
Passion for fashion and the Ted Baker brand.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Regularly expected to walk and stand for extended periods.
Frequently use hands for tasks involving handling, feeling, pushing, and reaching for company products, typing and manipulating electronic systems.
Engage in regular communication with customers, staff, and third parties, including speaking and listening activity.
Ability to stoop, kneel, crouch, or crawl, as necessary.
Ability to lift, pull, push, and/or move up to 40 pounds.
Vision abilities for close and distance viewing related to electronic systems and/or physical products are also required.
Flexibility and promptness to perform tasks in various physical positions.

Skills

Leadership
Team Management
Communication
Interpersonal Skills
Sales Data Analysis
Retail Operations
Visual Merchandising
Inventory Management
Product Knowledge
Customer Service
Loss Prevention
Cash Handling
Problem-Solving

Location

Bloomingdale's concession at Mall at Millenia

Work Type

Onsite
Full-time

Experience Level

Retail Management
Floor Supervisor/Keyholder

About the Company

United Legwear & Apparel Co. is a global designer, manufacturer, and distributor of legwear, bodywear, apparel, and accessories, founded in 1998.
The company is an industry leader offering a full range of products for all age groups.
ULAC strives to sell products at affordable prices for families.
The company values unity, loyalty, advancement, and charity.
ULAC fosters an inclusive company culture that supports employee development and upward mobility.
The company is committed to charity and supports organizations helping those in need.