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About the Role
The Relocation Specialist plans, coordinates, and implements resident relocation activities for redevelopment initiatives, ensuring compliance with HUD regulations and minimizing resident disruption.
Responsibilities
- Develops and implements relocation plans for residents impacted by redevelopment projects, ensuring compliance with HUD’s Uniform Relocation Act and other applicable policies.
- Conducts initial assessments to determine residents' relocation needs, preferences, and eligibility for relocation assistance and services.
- Provides individual counseling sessions to discuss relocation options, explain available support, and address resident questions and concerns.
- Collaborates with project and property management teams to identify and secure temporary or permanent housing solutions for residents during the relocation period.
- Coordinates all logistical aspects of the relocation process, including scheduling moving dates, arranging transportation, and coordinating with moving vendors.
- Maintains detailed records of relocation activities, including case notes, resident interactions, assistance provided, and other necessary documentation.
- Communicates regularly with residents to provide updates on project timelines, relocation details, and available services, ensuring residents are informed throughout the process.
- Prepares and submits periodic reports on relocation progress, status, and challenges to HUD and other regulatory agencies as required.
- Conducts on-site inspections of alternative housing options to verify compliance with safety and quality standards before residents are relocated.
- Assists in organizing relocation-related events or meetings, such as informational workshops, resident orientations, and open houses for temporary housing units.
- Collaborates with Resident Support Services, social workers, and external agencies to connect residents with supportive services, including counseling, job training, and financial assistance.
- Addresses and resolves resident concerns or complaints related to the relocation process, escalating issues as needed to ensure timely resolution.
- Provides training and guidance to temporary relocation staff or clerical support involved in the relocation process.
Requirements
- Thorough knowledge of HUD’s Uniform Relocation Act regulations, as well as other applicable federal, state, and local housing regulations.
- Working knowledge of housing relocation practices, tenant rights, and available social services and support programs.
- Excellent interpersonal skills, with the ability to communicate effectively and empathetically with residents experiencing disruption due to relocation.
- Strong organizational skills and the ability to coordinate and oversee multiple relocation activities simultaneously.
- Ability to maintain accurate records, prepare detailed reports, and present information to various audiences.
- Proficient in Microsoft Office and familiar with housing management software systems.
- Ability to establish and maintain cooperative relationships with housing authority staff, residents, and community partners.
- Problem-solving skills, with the ability to address relocation-related challenges and facilitate solutions in a timely and professional manner.
- Graduation from a regionally accredited college or university with a baccalaureate degree in Social Work, Public Administration, or a related field.
- Four (4) years of paraprofessional or professional-level work experience in housing relocation, tenant support services, or social work.
- An equivalent combination of training and experience as defined by the limits of (A) and (B).
Skills
- Microsoft Office proficiency
- Housing management software familiarity
- Interpersonal communication
- Organizational skills
- Record keeping
- Report preparation
- Presentation skills
- Problem-solving
Location
- Onondaga County
Work Type
- Full-time
Experience Level
- 4 years of paraprofessional or professional-level work experience in housing relocation, tenant support services, or social work
Education Level
- Bachelor's degree in Social Work, Public Administration, or a related field
Salary/Compensations
- $60,366 – $69,448
About the Company
- This is an Open-Competitive Onondaga County Civil Service position.