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About the Role
Mercy Haven is seeking a Housing Revenue & Resident Accounts Specialist to manage billing, receivables, revenue tracking, and financial reporting for Medical Respite and social care network programs. This role supports the financial integrity of housing and transitional resident programs by ensuring accurate billing, contract tracking, rent collection, and monitoring of program budgets and expenditures.
Responsibilities
- Responsible for 1115 waiver accounts receivable review for processing
- Maintain Accounts Receivable ledgers for resident rent charges and payments
- Verify, record, and post all rent receipts accurately and timely
- Mail rent receipts to residents as required
- Prepare and maintain spreadsheets tracking resident rent arrears
- Prepare and distribute arrears notification letters to residents monthly
- Contact residents regarding outstanding rent balances and meet with residents to discuss implications of non-payment of rent and establishing of payment plans
- Track and reconcile rent accounts for Community Residences and Adult Home programs
- Enter, transmit, and post Medicaid billing information
- Process resident rent charges and ensure proper documentation and reconciliation
- Maintain accurate financial records in compliance with organizational policies and funding requirements
- Assist with audits, reconciliations, and reporting requirements related to grants and contracts
- Monitor accounts to ensure accuracy and timely follow-up on outstanding balances
- Work collaboratively with program and finance staff to ensure compliance with contractual and financial obligations
- Inception and growth of rep payee program
- All other relevant duties assigned
Requirements
- Associate's degree in Finance or Accounting is preferred
- Minimum of 2 years of accounts receivable, billing, or nonprofit finance experience preferred
- Experience with Medicaid billing and nonprofit contract management is highly desirable
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Excel and accounting software
- Ability to maintain confidentiality and handle sensitive financial information
- Strong written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines
- Knowledge of nonprofit housing, supportive housing, or transitional housing programs (Preferred)
- Familiarity with grant-funded programs and budget tracking (Preferred)
- Experience working with diverse and vulnerable populations (Preferred)
Skills
- Microsoft Excel
- Accounting software
- Medicaid billing
- Nonprofit contract management
- Financial reporting
- Accounts receivable
- Billing
- Rent collection
- Budget monitoring
- Expenditure monitoring
- Audits
- Reconciliations
- Grant tracking
- Contractual compliance
- Financial record maintenance
Location
- Islip Terrace, NY
Work Type
- Full-time
- Onsite
Experience Level
- 2 years of accounts receivable, billing, or nonprofit finance experience preferred
Education Level
- Associate's degree in Finance or Accounting is preferred
Salary/Compensations
- $60,000 Annually
Benefits
- Full Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage
- Health Reimbursement Account (HRA) for medical plan
- Generous Paid Time Off policies, including vacation and sick time
- Agency paid Basic Life Insurance
- Supplemental Employee, Spouse and Child Life Insurance policies
- Long Term Disability (LTD)
- Short Term Disability (STD)
- 403(b) Retirement Savings
- Tuition Reimbursement
- Eligible for Alternate Work Schedule based on successful completion of introductory period
About the Company
- Mercy Haven is dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly.
- Recognized as a Newsday Top Workplace on Long Island for three years.
Equal Opportunity
- MERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW.