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About the Role
Reporting to the Access and Flow Manager, the Leader Patient Flow Operations is responsible for Nursing Administration and the coordination of safe, efficient patient care services within the facility. This role ensures adequate staffing levels to meet patient census and supervises nursing staff. The Leader Patient Flow Operations coordinates hospital and bed utilization activities in the absence of hospital administration, applying strategic and analytical thinking to achieve high-quality, safe, and cost-effective services to enhance the patient experience and outcomes. The role requires sound professional judgment and initiative within the framework of the Health Services Program and NSH's Mission, Vision, and Strategic Direction.
Responsibilities
- Responsible for Nursing Administration and the coordination of safe, efficient patient care services within the facility.
- Ensuring staffing levels are adequate to meet patient census.
- Supervising nursing staff.
- Coordinating all hospital and bed utilization activities in the absence of hospital administration.
- Working collaboratively and consultatively with patients/clients, families, management, staff, physicians, community partners and service providers.
- Applying strategic and analytical thinking to address challenges.
- Exhibiting sound professional judgement and initiative while working within the framework and objectives of the Health Services Program and the Mission, Vision and Strategic Direction of the NSH.
Requirements
- Minimum of three (3) years medical/surgical experience or equivalent in an acute care setting.
- Minimum of two (2) years’ nursing management experience.
- Demonstrated leadership, planning, organization, time management and conflict resolution skills.
- Collaborator with demonstrated negotiation skills.
- Demonstrated minimum of one-year experience in clinical utilization.
- Demonstrated knowledge and experience working with software programs related to bed utilization.
- Demonstrated knowledge of continuous quality improvement principles.
- Demonstrated knowledge and experience in applying the principles of adult education.
- Ensure resume is up to date and includes all relevant education, experience, training, and certifications.
Skills
- Leadership
- Planning
- Organization
- Time management
- Conflict resolution
- Negotiation
- Clinical utilization
- Bed utilization software
- Continuous quality improvement principles
- Adult education principles
- Patient Flow Dashboard (Tableau)
- Meditech
- French language proficiency (asset)
Location
- Eastern Zone, Cape Breton Regional Hospital
Work Type
- Permanent
- Hourly FT (100%)
- Full-time
- Shifts include days, evenings, nights, weekends and holidays
- Travel to various sites may be required
Experience Level
- Minimum of three (3) years medical/surgical experience or equivalent in an acute care setting
- Minimum of two (2) years’ nursing management experience
- Demonstrated minimum of one-year experience in clinical utilization
Education Level
- Bachelor's degree in Nursing preferred
- Bachelor's degree in Physical Therapy, Occupational Therapy, Social Work or related health discipline may be considered
Salary/Compensations
- $45.75 - $56.04 hourly rate
- $89,212 - $109,278 annual salary
Benefits
- Health coverage
- Dental coverage
- Travel coverage
- Long-term disability coverage
- Life insurance coverage
- Defined benefit pension plan
About the Company
- Nova Scotia Health is the province's largest provider of health services.
- A team driven by excellence in health, healing and learning.
- Delivers innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.
- Offers a lifestyle as rewarding as the work itself, with meaningful career opportunities, supportive teams, and work-life balance.
- Nova Scotia offers vibrant city life and scenic coastal communities.
Equal Opportunity
- Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve.
- Encourages all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.