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About the Role
This role is an exciting opportunity to join Winston Taylor's IT Infrastructure team during a critical period of transformation. As part of a major Microsoft 365 and Azure migration programme, you'll work within a modern cloud environment supporting more than 1,200 users across multiple international locations. You will play a key role in delivering high-impact projects while gaining exposure to enterprise-scale cloud, security and infrastructure technologies.
Responsibilities
- Act as the escalation point for critical IT incidents and provide 3rd line support.
- Manage and maintain core infrastructure, including Microsoft 365, Exchange Online, Mimecast, Active Directory, Azure AD, Azure, Hyper-V, and remote access solutions (VPN/VDI).
- Support and monitor networking, backups, system performance, security, and reporting.
- Lead change management activities, including stakeholder communications and RFC/CAB processes.
- Administer collaboration and communication platforms, including telephony and video conferencing systems.
- Work closely with suppliers and third-party vendors to resolve technical issues.
- Maintain IT documentation, processes, and policies, ensuring best practice and compliance.
- Participate in out-of-hours support and planned maintenance activities as required.
Requirements
- Strong troubleshooting, problem-solving, and customer service skills.
- Excellent communication, organisational, and time management abilities.
- Experience administering Microsoft technologies, including Exchange, Active Directory, Azure AD, Microsoft 365, and Azure.
- Knowledge of identity and access management, including MFA, Conditional Access, Group Policy, and user provisioning.
- Experience managing virtual server environments, ideally Hyper-V and Azure.
- Understanding of networking fundamentals, including switches, firewalls, VPNs, VLANs, and routing.
- Experience investigating and resolving system and security-related issues.
- Strong attention to detail with the ability to work effectively under pressure.
- Familiarity with remote access technologies such as AVD and VPN solutions.
- Experience with enterprise backup and recovery platforms.
Skills
- Microsoft 365
- Azure
- Exchange Online
- Mimecast
- Active Directory
- Azure AD
- Hyper-V
- VPN
- VDI
- Networking
- Backups
- System Performance Monitoring
- Security
- Reporting
- Change Management
- Collaboration Platforms
- Telephony
- Video Conferencing
- IT Documentation
- Identity and Access Management
- MFA
- Conditional Access
- Group Policy
- User Provisioning
- AVD
Location
- International
Work Type
- Full-time
Experience Level
- 3rd line support
- Experience administering Microsoft technologies
- Experience managing virtual server environments
- Experience investigating and resolving system and security-related issues
- Familiarity with remote access technologies
- Experience with enterprise backup and recovery platforms
About the Company
- Winston Taylor is a transatlantic law firm built for the businesses, people, and markets driving capital and innovation.
- We're present in the U.S., U.K., Europe, Latin America, and the Middle East, combining the scale and speed that clients demand.
- You'll be trusted with real responsibility from the outset and build experience through hands-on work.
- We take your progression personally.
- We provide the platform. You shape the work around your goals and aspirations.
- Step into the moments that matter. Join Winston Taylor.