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About the Role
Drives operational excellence and client success through strategic analysis, process optimization, and cross-functional project management. Serves as a critical bridge between the global talent network and enterprise clients, working directly with leadership to scale operations and deliver world-class AI solutions. Combines client-facing responsibilities with deep operational oversight, requiring technical acumen and exceptional relationship management skills. Partners closely with Directors and senior leadership while collaborating across product, engineering, and operations teams. Offers significant growth potential within a fast-scaling organization, with opportunities to build processes from the ground up and directly impact the next-generation marketplace launch.
Responsibilities
- Partner with Directors on client meetings, requirement scoping, and strategic solution design
- Serve as bridge between enterprise clients, global talent network, and internal delivery teams
- Design and implement scalable operational processes from 0-1
- Collaborate with product and engineering teams on technical handoffs and automation
- Lead project delivery, performance analysis, and quality optimization across workflows
- Conduct daily team reviews and mentor operational staff
- Build data-driven insights and support real-time analytics initiatives
Requirements
- Experience in consulting, banking, technology, or high-growth startup environments
- Proven track record building operations and processes from 0-1
- Strong project management experience with complex, multi-stakeholder initiatives
- Client-facing experience with enterprise accounts and stakeholder management
- Advanced proficiency in Excel, Google Suite, and data analysis tools
- Exceptional communication skills and ability to thrive in fast-paced, ambiguous environments
- Strong bias toward action with demonstrated ownership mentality
Skills
- SQL
- Business intelligence tools
- Automation platforms
Work Type
- Hybrid
Salary/Compensations
- Tier 1 Salary Range $70,000—$130,000 USD
- Tier 2 Salary Range $64,000—$118,000 USD
- Tier 3 Salary Range $57,000—$106,000 USD
Benefits
- Bonus and equity is included in all full-time, non commission offers.
- Additional details on total compensation and benefits will be discussed during the hiring process.
About the Company
- Invisible is an Applied AI research company closing the gap between frontier models and the enterprise.
- We provide the platform infrastructure that makes AI work in production at scale: unify fragmented data, map complex processes, orchestrate and evaluate agents, and stand up hyper-personalized workflow applications fast for companies like Grubhub, Alliance Global, and Thomson Reuters.
- Where models fall short, we build RL environments and data to fix them.
- The result: a virtuous cycle between enterprise deployment and model training.
- Recognized as Best Predictive Analytics Platform of the Year at the 2026 AI Breakthrough Awards, Invisible makes AI work.
- At Invisible, we’re not just redefining work—we’re reinventing it.
- We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale.
- Ownership is at the core of everything we do.
- Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.
- We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity.
- The pace is fast, the challenges are big, and the growth is unmatched.
- We’re not for everyone, and we’re okay with that.
- If you’re looking for predictable routines, this isn’t the place for you.
- But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.
- Invisible is a hybrid organization with offices and team members located around the world.
- While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations.
- Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.
- Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process.
- Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey.
- We are committed to providing reasonable accommodations for individuals with disabilities.
- If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form.
- A member of our team will follow up to support your request.
Equal Opportunity
- We’re an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.