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About the Role
The Department Manager plays an integral role at the Processing & Distribution Center of Housing Works Thrift Shops, working closely with staff on multiple levels to ensure the enterprise as a whole is successful.
Responsibilities
- Manage, develop, and train department staff.
- Oversee and report on the daily, weekly, and monthly activities of the assigned department.
- Reevaluate current systems and create new systems to improve efficiency and accuracy, while holding staff accountable to policies and procedures.
- Ensure that shop orders are filled accurately and on time.
- Plan directly with Senior Merchandising Manager to meet the need of in-shop promotions and special events.
- Continuously cultivate a working, up to date knowledge of both traditional and second hand markets of apparel, accessories, and footwear.
- Ensure staff in the department is motivated to achieve team goals and deliver the highest quality of results.
- Maintain an orderly, clean and productive work area.
- Attend PDC and HW, Inc. trainings.
- Direct volunteers on an as needed basis.
Requirements
- High School Diploma or GED
- Excellent internal/external customer service
- Knowledge of clothing brands, designers, retail stores and retail pricing.
- Ability to communicate productively and effectively.
- Willingness to learn
- Ability to manage a group of up to 5 people.
- Flexible to work weekends, holidays and overtime if needed.
Skills
- Clothing brands knowledge
- Designer knowledge
- Retail store knowledge
- Retail pricing knowledge
Education Level
- High School Diploma or GED
Salary/Compensations
- $19/hr - $22/hr
Benefits
- Three comprehensive healthcare plans
- PTO accrual starting immediately, up to 30 days in the first year
- Educational benefit for tuition loan reimbursement, tuition costs, and textbooks
About the Company
- Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy.
- Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program.
- Other services include Health Home care management, behavioral health, and syringe exchange programs.
- A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho.
- Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Equal Opportunity
- Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
- In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
- Housing Works also does not request prior salary information during the hiring process.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.