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About the Role
New York Bus Sales is seeking a Warehouse Associate for our Syracuse, NY location. This role is crucial for maintaining inventory accuracy and efficiency within our full-service dealership, ensuring safe and dependable buses for our customers.
Responsibilities
- Check incoming merchandise against purchase orders for quantity discrepancies and damaged goods.
- Notate, investigate, and correct any discrepancies with the vendor.
- Ensure every part received is labeled with our part number.
- Distribute received items to the correct storage location or to the shipping bench/service bench as directed by the receiving report.
- Pull, bill, and ship internal inventory transfers.
- Allocate warranty, cores, and new merchandise returns to the proper staging areas.
- Print, accurately pick, and stage sales orders for shipping or customer pick up.
- Determine the best delivery method to meet customer needs (motor freight, UPS, etc.).
- Process payments for sales orders (charge, credit card, etc.).
- Dispatch deliveries with parts driver.
- Safely operate material handling equipment (forklift, pallet jacks, hand carts) to move product throughout the building and grounds.
- Organize and relocate inventory as needed, maintaining accurate bin locations in system.
- Conduct inventory counts as directed.
- Maintain a clean and organized work area.
- Follow 5S cleanliness standards and other work practices.
- Follow all prescribed safety methods and perform work safely.
- Report inventory discrepancies for investigation and correction.
- Provide best in class customer service.
- Follow established Company policy and Department procedures and workflows to complete tasks.
- Ensure parts orders are delivered to both internal and external customers accurately, efficiently, and within the customer’s expected deadline to maintain superior customer service levels.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Requirements
- Demonstrate good organizational skills.
- Properly make use of company POS system.
- Make good business decisions in accordance with established procedures and policies.
- Sufficient speech and hearing for regular, professional, in person, and telephone communication with all customers, other employees and supervisors.
- Understand oral and written company and industry correspondence sufficiently to communicate with customers and participate in all other parts department activities.
- Write or type sufficiently to communicate with customers and vendors via email or fax.
- Perform numeric calculations accurately.
- Have transportation to/from other NYBS facilities, customer locations, seminars, workshops to perform duties as required.
- Be safety conscious and demonstrate the ability to follow prescribed safety practices to prevent injuries to self and others.
Skills
- Material handling equipment operation (forklift, pallet jacks, hand carts)
- Inventory management
- Customer service
- Communication (oral and written)
- Numeric calculation
- POS system usage
Location
- Syracuse, NY
Work Type
- Full-time
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance $50,000
- Additional Voluntary Life Insurance
- Supplemental AFLAC/Equitable Benefits
- Flexible Spending Account
- Health Savings Account with company contribution
- 401(k) Retirement Savings Plan with Company match
About the Company
- New York Bus Sales is the largest authorized Blue Bird School Bus dealership in New York State.
- New York Bus Sales is a full-service dealership offering sales, service.
- We provide safe, dependable buses for our customers and professional services to meet their needs.