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About the Role
The Community Banker plays a key part in delivering exceptional customer service, supporting daily banking operations, and building meaningful relationships with customers. This role offers opportunities for continued learning, hands-on experience, and professional development with potential for career advancement.
Responsibilities
- Assisting customers with account inquiries and processing transactions.
- Promoting banking services and understanding customer financial needs to provide personalized solutions.
- Supporting branch operations, including flexible assignments and scheduling (Saturdays required).
- Adhering strictly to audit controls, maintaining logs, processing outgoing deposits and third-party remittances, and handling telephone calls.
- Maintaining accountability for cash drawer and reporting discrepancies.
- Understanding all bank products and promotions.
- Performing account lookups, activations, closures, overdraft privilege management, check orders, and change requests.
- Reviewing customer accounts for alerts, messages, card activity, relationships, and history.
- Performing daily tasks including Card@Once check in/out, night drop, and monetary instrument logs.
Requirements
- Customer service experience.
- Attention to detail and strong organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Excellent math and cash handling abilities.
- Prolonged periods of time working on a computer.
- Prolonged periods of time standing.
- Ability to walk up and down stairs.
- Ability to lift up to 10-20 pounds at times.
Location
- Kingston, NY
Work Type
- Full-time
Education Level
- High school diploma or equivalent required.
About the Company
- Rondout Savings Bank is committed to supporting employee growth through its Community Banker model, offering opportunities for continued learning, hands-on experience, and professional development.
Equal Opportunity
- As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
- Equal Employment Opportunity Policy Statement
- EEO Reasonable Accommodation Policy
- Know Your Rights: Workplace Discrimination is Illegal
- Pay Transparency Nondiscrimination Provision