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About the Role
The Capital Equipment Specialist supports product management and the sales team in maximizing opportunities throughout the life cycle of the products, in line with business plan goals. The Urology division of Cook Medical focuses on diagnostic and therapeutic products with an emphasis on stone management, oncology, voiding dysfunction, and pelvic health.
Responsibilities
- Provide technical support, training and updates to customers and internal groups on designated product line through in-service training, literature, videos, and articles approved by the company.
- Support new product launches, including assisting with creation of training materials, training programs, presentations, and ongoing field support.
- Support Product Development in the field with clinical evaluations and trials, clinical and commercial launches, evaluations and prototype testing.
- Support and perform field and market analyses; help identify customer opportunities for key products.
- Support and develop relationships with key clinical and non-clinical decision-makers to clinically support product lines.
- May spend up to one week per month in plant facility.
- Maintain knowledge of SBU product lines, clinical procedures, business ethics and other educational and compliance requirements.
- Handle product returns, samples, consignment stock and any other areas as appropriate.
- Attend meetings and exhibitions outside of normal office hours and on weekends as required.
- Work and interact effectively and professionally with and for others throughout various levels of the global organization.
- Strictly adhere to safety requirements.
- Maintain regular and punctual attendance.
- Maintain company quality and quantity standards.
- Possess effective oral and written communication skills.
- Possess excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision.
- Ability to remain calm and receptive in fast paced situations.
Requirements
- Proficient in reading, writing and speaking the English language and other languages as required.
- General business math skills.
- Experience training others.
- Experience in communication and interpersonal interactions with key customers.
- Excellent complex problem solving skills.
- Must demonstrate excellent interpersonal communication skills.
- Must have excellent organizational skills.
- Qualified candidates must be legally authorized to be employed in the United States.
- Cook does not intend to provide sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Skills
- Microsoft Office proficiency required
Location
- Western U.S. preferably near a major airport
Work Type
- On-site
- Hybrid
- Remote
- Field
Experience Level
- Up to 75% travel
Education Level
- Bachelor's degree in related field, or experience of such kind and amount as to provide a comparable background
Salary/Compensations
- $115,000 to $125,000
- Variable bonus opportunity based on company and/or individual performance
Benefits
- Company-sponsored 401(k) and profit-sharing plan
- Paid time-off benefits
- Medical, prescription drug, dental and vision insurance
- Flexible spending accounts (including both healthcare and dependent care)
- Short- and long-term disability
- Life insurance
- Well-being resources to support physical, emotional and financial wellness
- Comprehensive EAP program
- Voluntary benefits funded 100% by employees in the areas of critical illness, accident insurance, hospital indemnity, and long-term care
About the Company
- The Urology division of Cook Medical focuses on the diagnostic and therapeutic products with an emphasis on stone management, oncology, voiding dysfunction, and pelvic health.
- Product line includes ureteral access sheaths, dilation and occlusion balloon catheters, ureteral and urethral stents, stone extraction devices, biopsy needles and forceps, drainage catheters, lasers, and lithotripters.
- For more information about Cook Medical, visit www.cookmedical.com