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About the Role
We are building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We are hiring Account Executives to help us get in front of more practices. Your core focus will be on full cycle sales from lead generation to closing and onboarding practices.
Responsibilities
- Own a geographical patch and do everything it takes to get at least 10 live practices a week.
- Create and implement high impact lead gen strategies (e.g. cold calling, email campaigns, events, field sales, referrals, etc.).
- Generate high quality leads using storytelling, data, and research.
- Fill a personal calendar of demos.
- Improve team processes on a weekly basis.
- Bring happy conflict in a loving way, no artificial harmony.
- Help the team aim for a stretch target of 15 practices live per person per week.
- Delight practices in every interaction and leave practices with a great impression of Healthtech-1 regardless of if they buy or not.
Requirements
- 3+ years of sales experience
- Worked in a fast paced startup environment
- Bias to action - fearless with getting on the phone, bias to action, takes rejection well
- Storyteller - High quality and persuasive incredible communicator internally and externally
- Outcome driven - focus on the big picture and business goals
- Coach-ability - strong internal communication, be able to take on feedback and adjust plan
- Tech savvy - understand the stack; Attio etc
- Team player - low personal ego, brings happy conflict, and improves ways of working
- Clear communicator - communicates appropriately for the setting (e.g. concise or detailed as needed)
- Hard working - will go above and beyond to unlock access to healthcare
- Personable and refreshing - can build a relationship with a spoon, puts people at ease, makes them happy
- Creative - looks beyond the past and present, looking for new high impact opportunities
- Prefer to be told what to do over figuring out what to do
- Need significant training and supervision to improve
- Aren't comfortable with honest feedback
- Don't want to constantly push your work rate
Skills
- Sales
- Lead generation
- Cold calling
- Email campaigns
- Storytelling
- Data analysis
- Research
- Communication
- Tech savvy
- Teamwork
- Problem solving
- Creative thinking
Location
- East London
Work Type
- 4 days in the office and 1 day WFH
- Full-time
Experience Level
- 3+ years of sales experience
Benefits
- Paid volunteer days
- Team social events
- Learning budget
- Homemade breakfast and lunch provided
- Team takeaways every Monday night
- Health and fitness budget
- Additional paid leave for meditation
- Choice of operating system and additional tools
- Generous sick leave policy
- Additional mental health leave days
- Annual team holiday
- Parental leave
- Childcare contribution
- Fertility leave
- Pension
- Local living benefit
- Expense dinner after 7pm and Uber home after 9pm if working late
About the Company
- We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible.
- The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works.
- We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly.
- Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients.
- We operate from within a working GP practice in East London.
- We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe.
- Our Principles: Care deeply, Work hard, Be your word, Trust in radical truth and transparency, Do your life's best work, Find the fun.
- We have an ambitious mission: to unlock access to healthcare by navigating patients to the right place, first time. We’re going to create a world where every appointment is transparent and bookable, starting in General Practice.
- We are hiring Account Executives to help us get in front of more practices.
- You’ll be joining an ambitious sales team with prior experience at Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting, and other VC-backed startups.
- Everyone works in pairs to own a geographic patch. We work in pairs because we believe it encourages peer learning and healthy team culture.
- Progression works across three dimensions: Closing bigger deals (larger ACV), Selling more advanced products, Training/ coaching other members of the team.
- This is a place to do your life’s best work.
- Our mission is to unlock access to healthcare. You will contribute by increasing appointment supply. This is achieved through selling more products to more practices.
- This is a high-agency, high-expectation role in a fast-moving healthtech environment.
- You will enjoy this role if you like owning your target and raising the bar around you.
- We're all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world.
- Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception.
- We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it.
- We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together.
- We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23).
- We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds.
- Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members!
- We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.
Equal Opportunity
- We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds.
- Our team represents more than ten different cultures.
- We want everyone in our team to know that they belong.
- We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity.
- We don’t just want people who fit in, we want them to fit together.
- We're active in continually improving the way we make this happen.