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About the Role
AXIS is seeking an E&S Property Team Leader to join our North America Claims team to support the expansion of AXIS’ presence in the E&S Property market in North America. This role will lead and develop a team of claims professionals to provide best-in-class service.
Responsibilities
- Direct supervision and management of claims including the investigation, analysis and evaluation of coverage liability and damages, within best practices
- Close collaboration with the Head of Specialty Complex Claims for matters involving coverage disputes, including litigation and arbitration initiated by Axis issuing companies and when Axis issuing companies are parties to such litigation
- Ensures that high quality Claim Summary Reports are being effectively completed and managed by Claim Leadership team to promote customer service excellence
- Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards
- Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing
- Provides leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results
- Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the Company understand drivers, trends and helping our partners attract and retain business
- Supporting underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments
- Actively coaching and mentoring direct reports, providing regular feedback, and developing employees for broader roles and responsibilities that support professional growth and development and working collaboratively with HR Business partner support and guidance.
- Recruit, hire and retain top talent and develop appropriate succession plans
- Build and maintain key relationships with internal stakeholders (e.g., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g., brokers, insureds, attorneys, auditors, reinsurers, and vendors)
- Everyday demonstrate the Axis behaviors that support and align with Axis values: People, Decisiveness, Excellence and Stronger Together
Requirements
- 3-5 years of claims management experience in Claims Leadership of the specific lines of business
- Demonstrated leadership, organizational, and management skills
- A public profile and reputation for leadership and technical excellence
- Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims
- Analytical and data proficiency to drive results, make decisions and drive outcomes
- Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
- Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
- Demonstrated ability and experience handling claims involving a wide variety of loss scenarios, including CAT losses, as well as reporting and presenting about same to senior management
- In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills
- Travel is associated with this role (e.g., team management, broker & client meetings, conferences & other marketing)
Skills
- Claims management
- Leadership
- Organization
- Management
- Influence
- Collaboration
- Problem-solving
- Analytical skills
- Data proficiency
- Communication skills (oral and written)
- Negotiating skills
- Investigative skills
Location
- North America
Work Type
- Hybrid
Experience Level
- 3-5 years of claims management experience
Salary/Compensations
- 140-190K
Benefits
- Comprehensive benefits
- Competitive compensation
- Attractive work-life perks
- Incentivize exceptional performance
About the Company
- AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance.
- We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders.
- We proudly maintain an entrepreneurial, disciplined and ethical corporate culture.
- AXIS Capital is a leading provider of specialty insurance and global reinsurance.
- We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions.
- Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism.
- Central to our Corporate Citizenship initiative is building and strengthening organizational and societal resilience, while delivering long-term value to our colleagues, shareholders, customers and other stakeholders.
- Our program is focused on: Diversity, Equity, Inclusion; Philanthropy.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.