Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Spa Receptionist role.
Rezi rewrites your resume against Auberge Collection's job description. Free.
Tailor your resume to this Spa Receptionist role.
Rezi rewrites your resume against Auberge Collection's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Spa Receptionist posting at Auberge Collection — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Spa Receptionist posting at Auberge Collection — free, in seconds.
About the Role
As a Spa Receptionist, you will be the welcoming face of Baeden House, guiding guests through wellbeing offerings, managing reservations, and ensuring every visit is personal and effortless. You will help bring the spirit of Baeden House to life, creating a welcoming atmosphere where guests feel truly cared for and inspired to return.
Responsibilities
- Welcome guests to Baeden House with genuine warmth and thoughtful attention, setting the tone for a restorative and memorable experience.
- Manage spa reservations, appointments and enquiries with care and precision, ensuring every guest journey feels seamless, personal and effortless.
- Share knowledge of treatments, wellness experiences and products, offering considered recommendations tailored to each guest’s interests and needs.
- Create a calm, inviting atmosphere by maintaining impeccable standards of presentation across the reception, relaxation areas and wider wellbeing spaces.
- Work closely with fellow team members to coordinate appointments, communicate guest preferences and ensure every detail is thoughtfully taken care of.
- Handle payments, bookings and guest records accurately and discreetly, maintaining the highest standards of professionalism and confidentiality.
- Contribute to the opening of Baeden House by embracing new systems, sharing ideas and helping shape the service standards that will define our guest experience.
Requirements
- Previous experience in a reception, spa, wellness or luxury hospitality environment, with a genuine passion for creating exceptional guest experiences.
- Confidence using booking systems, handling payments and maintaining accurate guest records, with the ability to learn new systems quickly.
- A good understanding of guest service, with the ability to anticipate needs and resolve enquiries thoughtfully.
- Excellent attention to detail and a commitment to maintaining high standards of presentation, discretion and professionalism.
- Flexibility to work shifts, including evenings, weekends and bank holidays, as required.
- Right to work in the United Kingdom.
Location
- Mayfair
Work Type
- Full-time
About the Company
- Cambridge House is a historic Mayfair townhouse reawakening in 2026 as an experience-driven luxury hotel. It will be a vibrant gathering place, capturing the spirit of London with a harmonious blend of private and social spaces, unique dining destinations, a spa, and an exclusive members club.
- Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs, each unique but sharing a crafted approach to luxury and bringing the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.