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About the Role
This role focuses on scaling processes and relationship management within the B2B Partnerships team, centralizing, documenting, and automating recurring relationship management processes to enhance team efficiency.
Responsibilities
- Centralize, document, and automate recurring relationship management processes in areas such as reporting, outsourcing controlling, CRM management, marketing and communication, SLAs, and technical support.
- Proactively identify recurring operational bottlenecks and develop process improvements and system automations.
- Manage individual broker partnerships and scale this partnership model.
- Collaborate closely with internal teams (Product, Tech, Finance, Legal) and external stakeholders on complex issues.
- Undertake individual projects and flexibly support other initiatives within the B2B Partnerships team, depending on experience.
Requirements
- Operational experience in fast-growing technology companies, ideally in the fintech industry, or consulting.
- Analytical and proactive mindset with a focus on methodical, structured, and data-driven implementation.
- Strong interest in system automation, with potential prior experience in no-code/AI tools or process redesign.
- Hands-on approach to proactively and independently solve problems.
- Proficiency in managing internal and external stakeholders.
- Very good German and English language skills.
- Willingness to travel occasionally.
Skills
- Process Scaling
- Relationship Management
- Process Automation
- System Automation
- No-Code/AI Tools
- Process Redesign
- Stakeholder Management
Location
- Germany
Work Type
- Hybrid
Experience Level
- Mid-level
Benefits
- Employee Development Budget of €2,000 and four full training days per year.
- Flexible working hours, home office, and 30 vacation days.
- Company pension scheme (Betriebliche Altersvorsorge) with a 20% company contribution.
- Subsidized Urban Sports Club membership (€20+ per month).
- Subsidized Deutschland Ticket (€25 per month).
- JobRad bike leasing with tax savings and Raisin covering monthly insurance costs.
- Provided snacks, daily fresh fruit, and drinks at the office.
- Potential relocation support.
About the Company
- Raisin is the world's leading platform for savings and investment products, connecting consumers with banks in the EU, UK, and US.
- Founded in 2012, Raisin aims to offer savings and investments without barriers, opening up the global €160 trillion market.
- The company employs over 800 people from 75+ countries.
- The platform holds over €80 billion in assets from over one million investors, generating over €5 billion in returns.
- Raisin fosters an open and caring culture driven by an ambitious, international team.
Equal Opportunity
- We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply.
- We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.