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About the Role

The Dining Services Associate ensures meal and service requests are met by preparing the serving and dining areas for breakfast, lunch, and dinner. Responsibilities include table service of food items to residents, and cleaning and restocking in preparation for subsequent meals, all performed in compliance with established policies and procedures.

Responsibilities

Set up meal items for breakfast, lunch, and dinner.
Prepare items including brewing coffee, checking and filling beverage levels, stocking fruit and bread baskets, ensuring dining tables are clean and set, checking dish and serving ware supply, writing menus on boards, preparing the small dish room, and setting up the salad bar.
Check and log the temperature of reach-in coolers.
Take and log food temperatures.
Communicate with the cook regarding low food supply.
Clean counters using soap and sanitizer throughout meal service.
Provide service to residents requiring assistive service.
Present the menu at each table and take individual resident food orders.
Deliver all food items to tables accurately.
Follow up on resident comments and corrections to ensure positive outcomes.
Monitor the dining room during meals to ensure all residents are served and satisfied.
Clear soiled dishes and reset tables after residents have finished.
Restock service stations and dining room after each meal.
Tear down steam tables and wipe them down.
Restock items and put away specific meal-related items.
Brew coffee as needed.
Restock beverage machines, fruit baskets, and bread baskets.
Complete special cleaning tasks as assigned.
Sweep the serving room, soiled dish room, and empty garbage.
Put away and restock clean tableware.
Maintain sanitation and safety in kitchen and dining room areas.
Handle all food items according to policy.
Store and maintain all foods per policy.
Maintain an acceptable level of customer satisfaction.
Attend staff meetings to address problems, concerns, or plans.
Adhere to departmental standards of dress.
Comply with all facility in-service requirements.
Attend all staff meetings and programs.
Maintain confidentiality of all information related to the organization, residents, participants, family, and staff.
Perform all other duties as assigned.

Requirements

High school diploma, GED, or current enrollment required.
Previous experience in Food Service operations preferred.
Ability to work independently and with a team.
Ability to communicate effectively with residents and co-workers.
Possess organizational and communication skills.
Ability to read, write, and speak the English language.
Ability to safely operate all job-related machines and equipment.
Able to stand and walk for a majority of an 8-hour shift.
Ability to lift, push, and/or pull 50 pounds.
Exhibit knowledge of proper food handling, sanitation, food safety regulations, and infection control.
Ability to learn routine procedures and techniques and to follow specific instructions.
Ability to interact courteously and tactfully with staff, residents, family members, visitors, vendors, and the general public.

Skills

Communication and Influence: Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels.
Technical Knowledge: Applies advanced principles, theories, and concepts in area of specialty. Working knowledge of several related disciplines. In-depth knowledge of one or more related disciplines.
Analytical Thinking: Systematically gather information, analyze it, identify implications, draw conclusions, generate solutions, and evaluate consequences.
Diversity Awareness: Respect and value the differences and perceptions of different groups/individuals.
Customer Focus: Provide excellent service, meet customer needs quickly and effectively, remain calm with difficult customers, review complaints, and treat customers as valuable.
Drive and Dependability: Demonstrate eagerness, enthusiasm, optimism, and passion; persist in the face of obstacles; pursue excellence; have a sense of urgency; and possess ambition.
Stress Tolerance/Flexibility: Work productively under stressful conditions and time pressures; maintain stamina and effective interactions; remain calm and controlled.
Interpersonal Relations: Develop and maintain positive working relationships; be approachable; address employee and client needs; treat others with respect and dignity; express empathy and compassion.
Integrity: Uphold ethical standards and comply with laws and policies; fulfill commitments; accept constructive criticism; accept responsibility; avoid conflicts of interest.
Communication: Speak clearly and politely, use correct grammar, and target information to the receiver's needs.

Education Level

High school diploma, GED or current enrollment required.

Salary/Compensations

The salary range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned.

Benefits

Market differentiated benefits and perquisites
Elevated employee experience through growth and learning opportunities
Inclusive work culture coupled with other perquisites

About the Company

FSL is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites.