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About the Role
Implement revenue management strategies within a defined hotel cluster, achieving topline targets by using RM methods and maximizing net contribution of turnover.
Responsibilities
- Implement overall revenue management strategies within the defined portfolio.
- Act as a subject matter expert to hotel teams, ensuring global corporate strategy implementation.
- Deliver services according to contracted agreements with a focus on customer satisfaction.
- Create individual hotel strategies to boost revenue streams and maximize KPI results.
- Utilize the C.A.D.R.E method (Collection, Analysis, Decision, Recommendation, Evaluation) for strategy implementation.
- Ensure revenue management systems and tools are properly implemented and maintained.
- Maintain up-to-date planning and pricing for at least the next 405 days.
- Analyze competitors' content, pricing, and strategy.
- Analyze market share data to perform above the hotel market.
- Initiate short- and long-term revenue forecasts, identifying opportunities and strategies for improvement.
- Prepare daily, weekly, and monthly reports.
- Hold weekly and monthly meetings according to hotel service level agreements.
- Analyze special event periods to improve future event results.
- Support and advise hotels on business and leisure rate collections, distribution contracts, and group evaluations.
- Serve as the contact between the regional revenue manager, commercial development team, and local teams.
- Coordinate communication to ensure clear understanding and proper instruction application.
- Deal with data and statistics from various sources (PMS, TARS, RMS, Excel, market and distribution data).
- Maintain a professional relationship with clients.
- Pro-actively seek knowledge of industry developments to enhance skills and vision.
Requirements
- Minimum undergraduate degree or equivalent work experience in the tourism industry.
- At least 2-4 years of experience in a similar position.
- Proactivity & persuasion.
- Flexibility & adaptation capacity.
- Customer focus.
- Strong communication skills.
- Sense of relationship.
- Team support and development.
- Analysis / strategy.
- Spoken and written English.
Skills
- Revenue Management
- Pricing
- Data Analysis
- Forecasting
- Reporting
- Communication
- Customer Relationship Management
- Industry Knowledge
Work Type
- Hybrid
- Temporary
Experience Level
- 2-4 years
Education Level
- Undergraduate degree or equivalent work experience
Benefits
- Package of benefits and perks
- Talent development opportunities
- Access to a comprehensive training catalogue within Accor Academy
- Option to further develop and grow in- and outside of the region or globally
- Various ESG activities & initiatives
About the Company
- Accor is a pioneer in responsible hospitality.
- The Accor Group comprises over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
- Accor brands share a common ambition to innovate and challenge the status-quo.