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About the Role
RUSH Hair & Beauty is seeking a friendly, customer-focused Front of House professional to join our Kentish Town salon. As the first point of contact, you will create a welcoming, professional, and stylish salon experience.
Responsibilities
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
Requirements
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Skills
- Customer service
- Communication
- Interpersonal skills
- Multitasking
- Organisation
- Time management
- Computer proficiency
- Booking systems
Location
- Kentish Town
Work Type
- Full-time
Salary/Compensations
- Up to £12.71 per hour
Benefits
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
About the Company
- RUSH Hair & Beauty is an award-winning brand.