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About the Role
We are seeking an inspiring Senior Delivery Lead to join our fast-growing team, empowering agile teams and delivering great digital products for a diverse range of clients on innovative, challenging projects. You will coach clients, resolve complex problems, and enable highly skilled, cross-functional teams within Lean/Agile environments.
Responsibilities
- Accountable for project planning, alignment, data-based forecasting, reporting, and identifying/resolving project risks, impediments, or blockers.
- Responsible for end-to-end delivery quality, managing workflow, dependencies, and progress towards milestones with client counterparts.
- Enable continuous improvement and high-quality outcomes through Lean/Agile methodologies and by analyzing and improving team systems using metrics.
- Support programme delivery leadership on complex digital transformation projects.
- Facilitate sessions between stakeholders (internal and client), including standups and retrospectives.
- Align teams by leading dependency mapping workshops and Scrum-of-Scrums.
- Collaborate with Product and Tech Leads to support backlog development and technical strategy implementation.
- Serve as the first point of escalation for conflicts with team members, client teams, and stakeholders.
- Coach and mentor others on team dynamics, Lean/Agile practices, project delivery, reporting, forecasting, and data-driven prioritization.
- Communicate confidently with stakeholders and client teams, aligning them to the delivery strategy and ensuring shared understanding of reporting and outcomes.
- Influence client counterparts to adopt Lean/Agile practices and improve ways of working.
- Become a trusted advisor to clients by collaborating to deliver business and user value.
- Contribute to account strategy and support the drafting of new contracts.
- Care for people's careers and well-being, with potential for line management responsibilities.
- Contribute to the Delivery discipline community by sharing knowledge, leading activities, and providing peer coaching.
- Contribute to the growth of the Red Badger brand by championing its ways of working.
- Act as an ambassador for Red Badger, supporting and enabling others to 'do the right thing, doing the thing right'.
Requirements
- Delivered a range of digital products live to customers using Lean/Agile methodologies, including Kanban.
- Led and supported multidisciplinary teams including designers, testers, developers, and product managers.
- Proven track record of delivering multiple releases in complex environments across the complete digital product lifecycle.
- Experience picking up an existing project and maintaining process and delivery quality.
- Experience adapting delivery frameworks for new projects without being dogmatic.
- Managed and worked within budgets and time-pressured environments.
- Used delivery data to forecast key deliverables and communicate project status clearly with senior clients and stakeholders.
- Proactively spotted risks to delivery and helped teams mitigate them.
- Exceptional organizational and communication skills, with the ability to tailor messages to the audience.
- Exceptional facilitation, diplomacy, and negotiation skills, enabling difficult conversations and conflict resolution.
- A love for end-to-end delivery and team motivation, with a desire to continuously learn and encourage others.
- Focus on business value and customer needs, articulating success criteria and measurement.
- History of championing Lean/Agile ways of working both internally and externally.
- Ability to engage with technical peers on project details without dictating implementation.
Skills
- Lean/Agile methodologies
- Kanban
- Project planning
- Forecasting
- Reporting
- Risk management
- Dependency management
- Continuous improvement
- Metrics analysis
- Stakeholder management
- Facilitation
- Conflict resolution
- Coaching
- Mentoring
- Communication
- Diplomacy
- Negotiation
- Organizational skills
Location
- Remote
- Onsite
Work Type
- Full-time
- Contract
Experience Level
- Senior
About the Company
- We work with a diverse range of clients on innovative, challenging projects.
- All of our projects are Lean/Agile with integrated teams of creative and technical specialists.
- We work alongside big-name clients in sectors including retail, financial services, and media and publishing.
- We empower our teams to represent and lead enthusiastic, creative, and hardworking delivery teams.
- We foster a culture of socialising and knowledge sharing among peers.
- Red Badger is committed to building delivery capability and supporting career growth.
- We champion Red Badger’s ways of working: cross-functional teams, continuously delivering value, and building quality.
- We are ambassadors for 'doing the right thing, doing the thing right'.