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About the Role
Oversee the entire beverage program for the UK market, ensuring core ingredients meet quality standards, are operationally viable, and remain sustainable. Serve as the subject matter expert on all things beverage and the guardian of Blank Street’s commitment to consistently serving the highest quality beverages.
Responsibilities
- Build, scale, and deliver beverage knowledge to operations and training teams through structured training sessions, ongoing coaching, and creating cultural moments.
- Play an active role in new menu rollouts, immersions, and field training.
- Define and measure Product Mastery standards.
- Build and monitor infrastructure for keeping awareness of health in the field.
- Step into stores or regions where standards are off-track for QC.
- Partner closely with Origin for cuppings and blend quality (QA).
- Lead operational improvement projects from concept to launch.
- Lead innovation for the classics menu.
- Serve as a safeguard for product quality on the Innovation committee.
- Define experience-led ideas.
- Stay close to the next frontier and bring in external inspiration.
Requirements
- 10-15+ years of experience in the coffee and/or tea industry (across cafe and HQ settings).
- At least 2-3 years focusing on core product sourcing and QC/QA.
- Interest and experience in building out teams.
- Ability to balance multiple priorities independently.
- Willingness to learn even more about coffee or matcha.
Skills
- Clear passion and encyclopedic knowledge of coffee and/or tea.
- Refined, yet adaptable palate with the ability to define and maintain qualitative product specs.
- Good selector of talent.
- Good coach.
Location
- UK
Work Type
- Full-time
Experience Level
- 10-15+ years
Benefits
- Equity package
- Private health and dental insurance
- 25 days of annual leave (on top of bank holidays)
- An additional paid day a year to pursue a passion
- Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions, and medical
- Free access to 1Rebel off-peak classes
- Exclusive access to Regulars program (free coffee, matcha, etc.)
- Great culture with regular team events
About the Company
- Blank Street is on a mission to become the defining food & beverage brand of our generation.
- At 100+ locations, we’ve built one of the fastest-growing consumer brands in the US and UK.
- We are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers.
- With a large global roadmap ahead, we’re shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.