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About the Role
The Workplace Experience Specialist will provide a professional print and mail room service to employees and contractors, assisting the client to meet deadlines and produce a high standard of work while prioritizing the customer/client.
Responsibilities
- Scan, print, and copy documents, ensuring quality checks and correct delivery.
- Process incoming post by sorting, scanning, and emailing to relevant departments.
- Handle outgoing post through franking and Royal Mail services.
- Book and manage incoming couriers efficiently.
- Build client relationships, managing perceptions and expectations.
- Support colleagues and collaborate to achieve optimal client results.
- Comply with departmental procedures.
- Assist with stationery management, including stocking cupboards and tracking items for reordering.
- Perform floor walks, desk deliveries, and MFD checks with first-line fixes.
Requirements
- A willing and enthusiastic attitude.
- Good PC skills with knowledge of Microsoft Word and Excel.
- Good customer service skills.
- Ability to think creatively and make decisions independently when necessary.
- Capability to handle difficult situations appropriately.
- Adaptable and flexible approach.
- Team player mentality, willing to assist wherever needed.
Skills
- Microsoft Word
- Microsoft Excel
- Customer service
- Print room operations
- Mail room operations
- Reprographics
Location
- London, EC2M
Work Type
- Full time
- Permanent
- Fully on-site
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £30,000 per annum
Benefits
- Company benefits
- 25 days holiday, plus bank holidays
- Salary sacrifice schemes
- Retail vouchers
- TechScheme
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
- Future career development prospects
About the Company
- Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services.
- We have long-term trusted relationships with blue-chip clients across investment banks, law firms, and professional services firms.
- Our nearly 7000 employees worldwide provide efficient business services at client sites in complex and highly regulated environments.
- Services are delivered from centralized onshore facilities and through best-cost offshore locations.
Equal Opportunity
- The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.
- It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.