Business Application Operations and Maintenance (Staff to Manager Candidate) , Rakuten Mobile Shop Business , Business Promotion Group - Area Business Promotion Department , Area Business Supervisory Department (GSD)
Rakuten · JP
10 days agoImpress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Business Application Operations and Maintenance (Staff to Manager Candidate) , Rakuten Mobile Shop Business , Business Promotion Group - Area Business Promotion Department , Area Business Supervisory Department (GSD) role.
Rezi rewrites your resume against Rakuten's job description. Free.
Tailor your resume to this Business Application Operations and Maintenance (Staff to Manager Candidate) , Rakuten Mobile Shop Business , Business Promotion Group - Area Business Promotion Department , Area Business Supervisory Department (GSD) role.
Rezi rewrites your resume against Rakuten's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Business Application Operations and Maintenance (Staff to Manager Candidate) , Rakuten Mobile Shop Business , Business Promotion Group - Area Business Promotion Department , Area Business Supervisory Department (GSD) posting at Rakuten — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Business Application Operations and Maintenance (Staff to Manager Candidate) , Rakuten Mobile Shop Business , Business Promotion Group - Area Business Promotion Department , Area Business Supervisory Department (GSD) posting at Rakuten — free, in seconds.
About the Role
The Business Promotion Group supports business growth by expanding customer engagement through Rakuten Mobile shops. This role focuses on the operation, maintenance, and development of business applications that support store operations, aiming to improve efficiency and ensure stable system performance.
Responsibilities
- Day-to-day operation of business applications and responding to user inquiries.
- Improving existing applications and fixing bugs.
- Supporting the development of new applications based on requests from business departments.
- Managing access permissions and various system settings.
- Investigating the causes of system issues and supporting recovery efforts.
Requirements
- Experience developing or operating business applications or using no-code/low-code tools.
- Experience managing internal systems or business tools, working in a help desk role, or providing user support.
- Experience gathering requirements from frontline teams and translating them into business process or tool improvements.
Skills
- kintone
- JavaScript
- Python
- No-code/low-code tools
- Business application development
- System management
- User support
- Requirement gathering
- Project management
- Information security
Location
- Japan, Tokyo
Work Type
- Full-time
Experience Level
- Intermediate
- Fluent
About the Company
- Our department supports business growth by expanding customer engagement through Rakuten Mobile shops, with store operations at the core of our activities.
- The Business Promotion Group is responsible for planning and promoting initiatives in collaboration with various Rakuten services, operating business applications to improve store operations, and planning and supporting sales promotion activities. Working closely with relevant departments and stores, our team collaborates to drive business growth.