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About the Role
As a subject matter expert, you will ensure a professional operational workflow in compliance with all legal and internal regulations. You will manage and coordinate a team of approximately 15 employees at the Berlin-Charlottenburg site, overseeing shift operations, personnel planning, leadership, and conflict management to foster a motivating work environment. Your responsibilities include planning and conducting quality and hygiene controls, monitoring business metrics, optimizing internal processes for efficiency and cost-effectiveness, managing materials, inventory, and equipment, and actively participating in the introduction of digital tools. You will serve as a liaison between departments, manage external service providers, and oversee contract and complaint management, while also actively engaging in audits, inspections, and interdisciplinary projects.
Responsibilities
- Ensure a professional operational workflow in compliance with legal and internal regulations.
- Manage and coordinate a team of approximately 15 employees at the Berlin-Charlottenburg site in shift operations.
- Oversee personnel planning, leadership, and conflict management.
- Foster a work environment that encourages motivation, personal responsibility, and teamwork.
- Plan, conduct, and document quality and hygiene controls.
- Monitor business performance metrics.
- Optimize internal work processes considering efficiency, hygiene, and cost-effectiveness.
- Manage material procurement, warehousing, and equipment maintenance.
- Actively participate in the introduction of digital tools for operational control.
- Act as the interface between different departments.
- Manage external service providers.
- Oversee contract and complaint management.
- Actively participate in audits, inspections, and interdisciplinary projects.
Requirements
- Completed vocational training (possibly further training as a cleaning master) in building cleaning or domestic management.
- Practical experience in the building cleaning or domestic management field.
- Sound knowledge of hospital cleaning.
- Experience with modern cleaning technologies and methods.
- Expertise in personnel management and scheduling.
- Knowledge of budgeting, cost control, and reporting.
- Experience with tenders and managing service providers is a plus.
- Strong communication and conflict resolution skills.
- Previous experience in a leadership position.
- Entrepreneurial thinking and a sense of responsibility.
- Enjoyment in working with people and motivation for excellent service.
Skills
- Building cleaning
- Domestic management
- Hospital cleaning
- Cleaning technologies
- Cleaning methods
- Personnel management
- Scheduling
- Budgeting
- Cost control
- Reporting
- Tender management
- Service provider management
- Communication
- Conflict resolution
- Leadership
- Entrepreneurial thinking
- Service orientation
Location
- Berlin-Charlottenburg
Work Type
- Full-time
- Shift operation
Experience Level
- Leadership experience
Education Level
- Completed vocational training
- Further training as a cleaning master
Benefits
- Diverse further training opportunities
- Retirement plan - salary conversion with employer contribution
- Access to the pme Familienservice (family service)
- Subsidy for the Deutschlandticket
- Employee referral program with bonus
- Attractive corporate benefits & employee discounts
- Family-friendly corporate culture
About the Company
- Sana Kliniken AG is one of the largest hospital groups in Germany and a leading provider of integrated healthcare services.
- Sana DGS pro.service GmbH is a subsidiary of Sana Kliniken AG, offering innovative and economical cleaning services within the healthcare sector nationwide with approximately 1,800 employees.
Equal Opportunity
- We value diversity and welcome applications regardless of gender, nationality, ethnic and social origin, religion or belief, age, sexual orientation, and identity.
- We expressly welcome applications from people with disabilities, whose integration is of particular concern to us.